Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily.
- Records Management
- Customer Complaint Resolution
- Customer Service-Oriented
- Attention to Detail
- Microsoft Office Suite
- Payment Processing
- Multitasking and Prioritization
- Computer Proficiency
- Reliable and Punctual
- Scheduling and Calendar Management
- Data Entry and Database Software
- Document Management
Renewable Energy and Communications Tower Technician Program Certificate Authorized Climber and Rescue Certificate Level 1 Crane Rigging Certificate American Red Cross First Aid/CPR/AED Card Signalperson Certificate OSHA 10-Hour Construction Safety Card Capstan Hoist Certificate Electrical Safety Certificate CADWELD Certificate Fasteners, Torque, and Tension Certificate, CPR Certificate.
Marriott Slaterville, UT, 11/2021 - Current
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations. Answered and quickly redirected large volume of calls on central system.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Scheduled and confirmed appointments and meetings for senior management team.
- Responded to inquiries from callers seeking information.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Corresponded with clients through email, telephone or postal mail.
- Resolved customer problems and complaints.
- Managed over 30 customer calls per day.
City, STATE, 07/2021 - 11/2021
- Put in place systems consistently surpassing code and safety standards.
- Met and exceeded customer preferences with high-quality solar photovoltaic installations.
- Isolated and addressed problems with electrical or environmental factors negatively impacting system operations.
- Examined blueprints, technical documentation and customer facilities to determine appropriate locations for installations.
- Increased sales by 10% by interacting with customers on daily basis.
City, STATE, 05/2019 - 06/2021
- Used technical data to diagnose and solve maintenance problems on aircraft systems.
- Disassembled, repaired and replaced components in aircraft's body or engine.
- Maintained records of repair work, parts replacement and routine maintenance.
- Performed ground checks and assisted functional check pilots with in-flight functional check procedures.
- Provided for servicing, maintenance and protection of aircraft while away from home station.
- Recorded maintenance actions in aircraft logbooks.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Monitored parts department and placed orders for maintenance supplies on consistent basis.
- Coordinated and distributed exposure and contamination control procedures.
- Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
City, STATE, 03/2018 - 05/2019
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
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Resume Overview
School Attended
- Airstreams Renewables, Inc.
- MAYDE CREEK HIGH SCHOOL
- Miller Career And Technology Center
Job Titles Held:
- Receptionist
- Solar Panel Installer
- AVIATION MECHANIC/ FLIGHT EQUIPMENT TECHNICIAN
- SERVER / BUSTER
Degrees
- RENEWABLE ENERGY AND COMMUNICATIONS TOWER TECHNICIAN PROGRAM
- High School Diploma
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