LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Skills
  • Business Operations Understanding
  • Recordkeeping and Bookkeeping
  • Meticulous and Organized
  • Organization and Efficiency
  • Multi-Line Telephone Skills
  • Appointment Scheduling
  • Microsoft Office Suite
  • Visitor and Customer Relations
  • Customer Service
  • Prioritization and Time Management
  • Customer Service-Oriented
  • Attention to Detail
  • Greeting and Seating Clients
  • Customer Complaint Resolution
  • Computer Proficiency
  • Courteous and Professional
  • Call Answering and Routing
  • Scheduling and Calendar Management
  • Research and Data Analysis
  • Microsoft Office
  • Multitasking and Prioritization
  • Calendar Management
  • Data Entry and Database Software
  • Records Management
  • Inventory Management
  • Verbal and Written Communication
  • Documentation and Reporting
  • Positive Attitude and Energetic
  • Service-Oriented Mindset
  • Professional and Polished Presentation
Experience
Receptionist, 11/2022 to 01/2023
Golfcrest Healthcare CenterHollywood, FL,
  • Scheduled appointments and maintained and updated appointment calendars.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Processed payments and updated accounts to reflect balance changes.
  • Scheduled and confirmed appointments.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Reported suspicious individuals to supervisor.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Sorted incoming mail and directed to correct personnel each day.
  • Answered and directed incoming calls using multi-line telephone system.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Updated and recorded customer or client information to maintain accounts.
  • Scheduled and confirmed appointments and meetings for management team.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Greeted customers, answered general questions and directed to appropriate locations.
Cashier, 09/2022 to 10/2022
99 RestaurantsPlymouth, MA,
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customer questions and provided store information.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
Cashier, 10/2021 to 04/2022
99 RestaurantsSeabrook, NH,
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Helped with purchases and signed customers up for rewards program.
  • Answered customer questions and provided store information.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
Education and Training
High School Diploma: , Expected in 06/2022
Phase 4 - Pittsburgh, PA,
GPA:

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Resume Overview

School Attended

  • Phase 4

Job Titles Held:

  • Receptionist
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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