LiveCareer-Resume

receptionist resume example with 3+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
03/2018 to Current Receptionist Rv Retailer | Myrtle Beach, SC,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in [Type] software to keep records of [Type] information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than [Number] incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Directed and oversaw office personnel activities.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
  • Drafted professional business communication and answered phone calls and emails.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Handled payment processing and provided customers with receipts and proper bills and change.
03/2018 to Current Billing Clerk Cypress Energy | Tn, TN,
  • Processed invoice payments and recorded information in account database.
  • Managed all payments processing, invoicing and collections tasks.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Handled past due accounts, collections and status reports.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Executed account updates and noted account information in company data systems.
  • Developed strong professional rapport with vendors and clients.
  • Created highly organized filing system for account documents resulting in increased efficiency.
  • Contacted vendors to follow up on late invoices.
  • Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
  • Spearheaded simplification initiatives and operational strategies to improve collections process and drive customer satisfaction.
01/2021 to 11/2021 Receptionist Rv Retailer | Bowling Green, KY,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in [Type] software to keep records of [Type] information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than [Number] incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Directed and oversaw office personnel activities.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
  • Drafted professional business communication and answered phone calls and emails.
06/2019 to 10/2020 Patient Care Technician Memorial Hermann | Houston, TX,
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Restocked unit frequently with necessary medical supplies.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Kept instruments and equipment clean and sanitized.
  • Assisted with patient admissions, discharges and transfers.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Education and Training
Expected in High School Diploma | Brookwood High School, Brookwood, AL GPA:

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Resume Overview

School Attended

  • Brookwood High School

Job Titles Held:

  • Receptionist
  • Billing Clerk
  • Receptionist
  • Patient Care Technician

Degrees

  • High School Diploma

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