Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Receptionist, 03/2018 - Current Rv Retailer – Myrtle Beach, SC,
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Entered data in [Type] software to keep records of [Type] information.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Managed more than [Number] incoming calls per day.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Maintained financial records to verify timely clearance of credit and debit activities.
Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Directed and oversaw office personnel activities.
Coordinated and communicated with [Number] clients daily to gather pertinent information.
Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
Drafted professional business communication and answered phone calls and emails.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Handled payment processing and provided customers with receipts and proper bills and change.
Billing Clerk, 03/2018 - Current Cypress Energy – Tn, TN,
Processed invoice payments and recorded information in account database.
Managed all payments processing, invoicing and collections tasks.
Processed and sent invoices, adjustments and credit memos to customers.
Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Performed data import, scanning or manual keying processes to verify invoice accuracy.
Monitored past due accounts and pursued collections on outstanding invoices.
Handled past due accounts, collections and status reports.
Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Executed account updates and noted account information in company data systems.
Developed strong professional rapport with vendors and clients.
Created highly organized filing system for account documents resulting in increased efficiency.
Contacted vendors to follow up on late invoices.
Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.
Spearheaded simplification initiatives and operational strategies to improve collections process and drive customer satisfaction.
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