receptionist resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Attentive Receptionist with experience in managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Knowledgeable, organized professional skilled in organizing documents, while keeping and maintaining personnel files. Excells at providing administrative support to staff members, arranging appointments and maintaining office calendars, with expertise in telephone communication and cold-calling potential consumers.
Skills
Multi-line telephone skills
Meticulous and organized
Organization and efficiency
Office equipment operations
Recordkeeping and bookkeeping
Service-oriented mindset
PC proficient
Multitasking and prioritization
Data entry
Business operations understanding
Project coordination
Security understanding
Critical thinking
Bilingual - can read, write, and speak Spanish
Communicates well with others
Experience
03/2020 to 05/2021ReceptionistRv Retailer | Raleigh, NC,
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer consumer related concerns.
Scheduled and confirmed appointments daily.
Organized and booked travel plans and itineraries, including transportation and overnight accommodations for consumer when necessary.
Maintained daily calendars, set appointments with clients and planned necessary appointments related to each consumers needs.
Screened and verified visitors for identification credentials and purpose of visit to maintain orderly environment for both consumer and personnel.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Assisted up to 20 consumers per day by directing to appropriate personnel and answering average of 45 calls and emails daily.
Prepared, compiled and filed documents as well as reports presented to myself by various peers, personnel, supervisors and administration.
Created professional memoranda, letters and faxes and uploaded copies for CCT, management, and counselors meeting expected deadlines for distribution.
Answered calls to help run and maintain day-to-day office procedures. Including maintaining direct lines to administration.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Entered data in KIPU and MS software to keep records of Consumer information.
Followed company procedures, monitored logbooks and reported irregularities.
Maintained and organized necessary log books daily, monthly, and annually according to state requirements.
Coordinated and communicated with up to 20 consumers and 15 staff members daily to gather, file and maintain pertinent information.
10/2018 to 02/2020Prep CookLocal Public Eatery | Seattle, WA,
Offered sustenance to other stations during high-volume shifts to maintain optimal coverage and meet consumer needs.
Executed proper procedures when preparing menu item ingredients.
01/2005 to 09/2005Floor Person/Cashier AssistantParty Supplies | City, STATE,
Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Increased customer satisfaction with assistance for any request or question.
Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Helped customer locate and select appropriate merchandise throughout store.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Answered phone calls to assist customers with questions and place orders.
01/2004 to 01/2005Receptionist ClerkEye Vision Center, Dr. JuddD | City, STATE,
Answered and managed incoming calls using multi-line telephone system.
Organized and updated everyday schedules and monthly calendar obligations for various levels of management and staff.
Conveyed directorial support to team associates, including making copies, sending faxes, organizing documents.
Scheduled and confirmed appointments.
Prepared, compiled and filed documents as well as reports presented to numerous parties.
Processed payments and updated accounts to reflect balance changes.
Maintained daily calendars, set appointments with customers and planned daily office occurrences.
Education and Training
Expected in 06/1997 to to High School Diploma | Twin Palms High School, Blythe, CA, GPA:
Expected in to to | Child DevelopmentPalo Verde College, Blythe, CAGPA:
Dean's List Honoree Fall 1995
Major in Child Development
Peer Leadership group Member
Expected in to to | Drug And Alcohol CounselingPalo Verde College, Blythe, CAGPA:
Completed coursework in practice and theory of counseling, relapse prevention treatment
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