LiveCareer-Resume

receptionist resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Well-organized professional equipped with broad background in administrative roles. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Skills
  • Administrative Support
  • Computer Proficiency
  • Prioritization and Time Management
  • Data Entry and Database Software
  • Records Management
  • Payment Processing
  • Visitor and Customer Relations
  • Verbal and Written Communication
Education
Longwood University Farmville, VA Expected in 05/2003 Bachelor of Science : Therapeutic Recreation - GPA :

Activities and Societies:

  • Longwood Ambassadors: volunteered in the Longwood Ambassadors Program where I guided potential students and families through Longwood while discussing various programs, classes and history.
  • Big brother/sister program: volunteered in Big Brother/Big Sister program where I mentored and provided entertainment and encouragement to elementary student recommended to program.
  • Work/Study Program: worked as an Office Manager in the student dormitory, assisted with security of building by verifying locked doors remained closed, verified student accessibility via student IDs/residence logs, maintained guest registry, maintained and submitted request for supplies
Work History
Arbor Terrace Willistown - Receptionist
West Chester, PA, 08/2015 - 05/2017
  • Greeted incoming staff, students, guests and family members
  • Updated and maintained online database with attendance, student/staff information
  • Updated activity calendars
  • Assisted with activity and special event programs/forms
  • Collected funds for special events/field trips
  • Assisted head of school with other tasks as needed
  • Answered and quickly redirected large volume of calls on central system.
Nvr, Inc. - Customer Service Associate
Portland, TN, 09/2012 - 05/2017
  • Greeted incoming clients
  • Updated online database with client information
  • Answered and redirected incoming calls
  • Screened clients for eligibility of financial assistance
  • Contacted various clients regarding upcoming events/classes
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
HCA Healthcare PAS - Workman’s Compensation Collection Specialist
City, STATE, 01/2005 - 06/2006
  • Contacted insurance companies to verify receipt of claims
  • Obtained payment information
  • Contacted patient for updated information
  • Contacted VA Department of Workman’s Compensation for appeal information
  • Notated patient accounts for further follow up
  • Utilized and updated online databases
Sam's Club - Cashier/Photo Technician
City, STATE, 05/1999 - 09/2003
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

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Resume Overview

School Attended

  • Longwood University

Job Titles Held:

  • Receptionist
  • Customer Service Associate
  • Workman’s Compensation Collection Specialist
  • Cashier/Photo Technician

Degrees

  • Bachelor of Science

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