Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, flexible and efficient with the capacity to multi-task. Ā Experienced in office administration, medical front desk positions as well as retail sales. Ā
Highlights
Cash handling accuracy
Loss prevention
Banking and financial services background
Store planning and design
Display design
Superb sales professional
Organized
Detail-oriented
Excellent multi-tasker
High-end fashion knowledge
Strong communication skills
Flexible schedule
Education
MAKE-UP DESIGNORY OF LOS ANGELESBurbank, CAExpected in 2009 ā ā: - GPA:Certified in Professional Make-Up Artistry
BONITA HIGH SCHOOLLa Verne, CAExpected in 2002 ā āHigh School Diploma: - GPA:
Accomplishments
Received numerous āexceeds expectationsā ratings on performance reviews, based on customer surveys. Ā
Experience
Rv Retailer - Receptionist West Seneca, NY, 01/2015 - 02/2015
Greeted customers and assisted in paperwork and retrieving personal files for the Dr.
Scheduled appointments andĀ maintainedĀ and updated appointment calendars.
Verified patient insurance by computer or phone.
Assisted patients with specific needs and directed them to appropriate employees as needed.
AttendedĀ weeklyĀ team meetings with Dr. and office manager.Ā
Received payment and recorded receipts for services, including balancing receipts at end of day for bank delivery.Ā
Leidos Holdings Inc. - Office Manager/Administrative Assistant San Francisco, CA, 07/2010 - 01/2011
Hired into office as temporary intern at national headquarters.
Prepared books for Board of Director meetings on time and in accordance with high
quality standards.
Ensured visiting executive and client expectations were exceeded to include hotel
reservations, office set-up, and security.
Ordered catered lunches for executives meetings and ensured board rooms were prepared.
Responsible for filing and faxing an array of sensitive legal [confidential] documents
to ensure business continuity.
Kept office organized, including kitchen cleanliness, and maintained printers and fax machines.
Ordered supplies as needed and kept inventory of stock.
Responsible for taking lunch orders and providing meals to executives in the office.Ā
Desjardins Group - Teller Aurora, CO, 02/2009 - 09/2009
Handled transactions on behalf of a wide demographic of customers with ranging needs.
Engaged in suggestive selling and client sales, specifically in credit and overdraft
protection.
Counted cash and handled safety deposits.
Worked with international clients on large cash deposits. Ā
Provided exemplary customer service as measured by customer surveys.
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