Receptionist resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
I am dedicated to working quickly and accurately to perform diverse administrative functions and achieve targets. Positive and upbeat team player with excellent communication, organizational, and time management abilities. Adept at handling simultaneous tasks in an efficient manner. Dedicated team leader with expertise in quality assurance initiatives, issue resolution, and interpersonal communication. Sets examples for work ethic, punctuality, and quality. People-oriented team leader, effective at successfully executing new initiatives. Maintains workplace culture and is consistent with the organization's mission and values.
Skills
Data Gathering
Clerical Support
Human Resources Department Processes
Record Sorting and Filing
Customer Support Needs Assessment
Call Answering and Routing
Customer Complaint Resolution
Positive Attitude and Energetic
Team Management
Administrative Support
Report Preparation and Analysis
Data Research and Analysis
Confidential Records Management
Staff Training
Employee Motivation
Documentation
Work History
Receptionist, 05/2022 to Current Epic – Rochester, MN,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Corresponded with clients through email, telephone or postal mail.
Answered phone promptly and directed incoming calls to correct offices.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Sorted, received and distributed mail correspondence between departments and personnel.
Scheduled and confirmed appointments and meetings for senior management team.
Events and Building Support Staff Member , 09/2021 to Current Ucla Health – Pasadena, CA,
Maintained and distributed information for functions and events.
Worked under pressure and met deadlines while maintaining composure in difficult situations.
Drove excellent guest service for events and conducted evaluations after completion.
Created, maintained and distributed event orders.
Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Welcomed guests and directed each person to desired party, room or activity.
Kept watchful eye on game room participants, monitoring compliance with safety protocols and stepping in to correct unsafe behaviors and protect fellow guests.
Explained rules and regulations of facilities and entertainment attractions to customers.
Interacted with patrons and encouraged sampling of unfamiliar games to increase revenue.
Presented information regarding game room rules and regulations to participants in easily understood terms, maximizing safety, security and customer enjoyment.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Student Assistant, 08/2021 to 02/2022 Oregon Law Library – City, STATE,
Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
Completed clerical tasks such as filing, copying and distributing mail.
Greeted incoming office visitors, answered questions and directed individuals to office locations.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Gathered and organized files and research papers for internal needs and scholarly publications.
Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Supported student learning objectives through personalized and small group assistance.
Delivered clerical support by handling range of routine and special requirements.
Searched at library and in scholarly databases to locate necessary information for research projects.
Prepared reports and maintained administrative records.
Homecare Health Aid, 02/2020 to 12/2021 Addus Home Health Care – City, STATE,
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
Provided housekeeping and laundry services, shopped for food, and served meals and snacks.
Provided mobility assistance such as walking and regular exercising.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
Recorded patient information by making entries in patient journal and notifying nursing supervisor of changing or unusual conditions.
Accompanied ambulatory patients outside home as guide and companion.
Observed and reported on patient conditions and changes.
Maintained safe, secure and healthy patient environment by following asepsis standards and procedures, maintaining security precautions and following prescribed dietary requirements and nutrition standards.
Education
Bachelor of Arts: Law (Pre-Law), Expected in 06/2023 University of Oregon - Eugene, OR GPA:
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