- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Communicative individual recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.
- Meticulous and organized
- Office equipment operations
- Multi-line telephone skills
- Organization and efficiency
- Technologically savvy
|
- Service-oriented mindset
- PC proficient
- Professional and polished presentation
- Multitasking and prioritization
|
Referral Coordinator, 05/2022 - Current
Blessing Health System – Pittsfield, IL,
- Verified documents and associated records to catch and resolve discrepancies.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Reviewed data obtained from referring physicians for completeness and accuracy.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Answered questions and resolved concerns raised by both patients and specialists.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
- Collected and analyzed referral data and tallied number of referrals.
- Consulted with staff on resolution of complex service issues.
- Assessed and identified service delivery challenges and opportunities within local area.
- Managed up to 50-100 patient referrals daily through multi-line telephone system.
Receptionist, 06/2021 - 05/2022
Akumin Inc. J Usf – Havertown, PA,
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Determined needs of visitors and provided information or solutions.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
Front Desk Receptionist, 02/2020 - 06/2021
The Luxottica Group – Leominster, MA,
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Keyed in customer contacts and delivery dates to update details in company databases.
- Managed office inventory and placed new supply orders.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Reduced financial discrepancies by accurately managing accounting documentation.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Wrote professional business correspondence to maintain strong line of communications.
Optometric Technician, 04/2016 - 12/2019
Akumin Inc. J Usf – Hollywood, FL,
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
- Discussed problems, impairments and corrective lens prescriptions with patients to select proper corrective equipment.
- Examined eyes with instruments and pharmaceutical agents to determine visual acuity.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Assisted with lens and glasses creation and packaging.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
- Assisted patients with personal care, ambulation and general patient care needs.
- Performed bronchopulmonary drainage and instructed patients in proper breathing exercises.
- Practiced proper infection control measures and verified proper function, cleanliness and sanitization before use.
Front Desk Receptionist, 04/2016 - 08/2019
Company Name – City, State,
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
- Signed for packages, recorded deliveries, and distributed to personnel.
- Scheduled and confirmed appointments.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Greeted and directed visitors to appropriate personnel and answered average of 20+ calls and emails daily.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Pulled and organized requested documentation.
- Welcomed large volume of guests and improved overall customer service.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Screened visitors and directed to specific location for office safety.
High School Diploma: , Expected in 06/2016
-
Miami Springs Senior High School - Miami, FL,
GPA:
Associate of Arts: Biology, Expected in
-
Miami Dade College - Miami, FL
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice