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Receptionist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am a 21 year old female from Hawthorne, New Jersey. I am currently enrolled at Passaic County Community College in Wanaque, New Jersey. I am studying criminal justice to become a police officer. I am looking to start work in the field I am studying to receive experience before applying for the police academy. I have a great work ethic and I work hard and diligently. As I worked in the restaurant business, I have developed great communication and listening skills. I get tasks done quickly, but professionally and accurately. I am trustworthy and responsible and treat my work with respect and professionalism.

Skills
  • Activity Planning
  • Behavior Management
  • Child Safety Procedures
  • Reliability
  • Follows directions
  • Conflict Resolution
  • Keeping children safe
  • Responsible driver
  • Superior communication skills
  • Emotionally supportive
  • Taking orders
  • Hard working
  • Determination
  • Listening skills
  • Getting work done in timely manner
Experience
Receptionist , 05/2021 to Current
U.S. Physical TherapyTenafly, NJ,
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Entered data in [Type] software to keep records of [Type] information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than [Number] incoming calls per day.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
  • Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
  • Scheduled and confirmed appointments.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, forward information and complete [Task].
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit and [Type] information.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained front office cleanliness and organized supplies to increase [Type] task productivity.
  • Determined needs of visitors and provided information or solutions.
  • Communicated with outside offices to obtain records and transfer files for [Type] needs.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Kept [Type] offices organized and well-stocked to maximize operational efficiency.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
  • Trained [Number] employees on [Software] and answered employee technological questions.
Babysitter, 01/2019 to Current
Breckenridge Grand VacationsBreckenridge, CO,
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Fostered learning relationships with children by creating educational and productive games and projects.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Secured indoor and outdoor premises to protect children under care.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Provided safe and efficient transportation to and from activities and events.
  • Devised activities helping promote physical and mental development.
  • Enforced rules to teach manners and maintain safe environment.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Counter Server, 01/2015 to Current
Whole FoodsPittsburgh, PA,
  • Maintained complete knowledge of available menu, including daily specials.
  • Developed long-term relationships with customers, increasing repeat business.
  • Replenished supply inventory of condiments, napkins and bags frequently.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Delivered updated and accurate information in response to guest inquiries.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Calculated charges, issued bills and collected payments.
  • Received, checked and arranged food orders for in-store and carry out customers.
  • Set up tickets and processed payments with POS system.
  • Assisted customers in selecting items from menu based on preferences and dietary needs.
  • Achieved upsell goals for target items like specialty drinks, desserts and menu promotional items.
  • Processed order transactions, including debit and cash operations.
  • Recorded accurate customer orders utilizing company computer system.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Greeted incoming guests with friendly smile and provided knowledgeable service.
  • Adhered to food service sanitation guidelines and standards.
  • Speak with customers over the phone and take orders in timely manner
Education and Training
: Criminal Justice, Expected in
Passaic County Community College - Wanaque, NJ
GPA:
  • Major in Criminal Justice
  • Completed coursework in Criminal Justice 101, Criminal Justice 102, Sociology 101, and Drug and Alcohol Abuse, Misuse

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81Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Passaic County Community College
Job Titles Held:
  • Receptionist
  • Babysitter
  • Counter Server
Degrees
  • Some College (No Degree)

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