Receptionist Resume Example

• Answered and directed incoming calls using multi-line telephone system.
• Greeted visitors, assessed needs and directed to appropriate personnel.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Responded to customer concerns and issues by [Action].
• Prepared packages for [Type] deliveries and coordinated timely shipments.
• Managed more than [Number] incoming calls per day.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
• Prepared packages for shipment by generating invoices and setting up courier deliveries.
• Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
• Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job title]s.
• Sorted incoming mail and directed to correct personnel each day.
• Maintained all financial records to verify timely clearance of all credit and debit activities.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
• Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
• Prepared, compiled and filed documents as well as reports presented to various parties.
• Entered data in [Type] software to keep records of [Type] information.
• Processed payments and updated accounts to reflect balance changes.
• Scheduled and confirmed appointments.

• Recorded information about behavior, food service and medication dispensing.
• Secured indoor and outdoor premises to protect children under care.
• Developed and implemented lesson plans based on ages and abilities of class children.
• Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
• Balanced schedules to provide optimal rest, play and educational periods.
• Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
• Cared for up to [Number] children ranging in age from [Number] to [Number].
• Enforced rules to teach manners and maintain safe environment.
• Led children in tidying up, handwashing and [Task] to teach responsibility.
• Delivered direct, supervised care to groups of children between ages [Number] and [Number].
• Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
• Incorporated music and art activities to encourage creativity and expression.
• Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
• Kept children safe and secure at all times.
• Maintained organized and clean classroom and work areas.
• Assisted children in development of social, communication and problem-solving skills.
• Provided nurturing and appropriate environment for children ranging in age from [Number] to [Number].

Maintained organized and clean classroom and work areas.

• Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
• Balanced schedules to provide optimal rest, play and educational periods.
• Cared for up to [Number] children ranging in age from [Number] to [Number].
• Regulated children's schedules to balance rest, learning and play.
• Enforced rules to teach manners and maintain safe environment.
• Led children in tidying up, handwashing and [Task] to teach responsibility.
• Delivered direct, supervised care to groups of children between ages [Number] and [Number].
• Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
• Incorporated music and art activities to encourage creativity and expression.
• Led developmentally appropriate activities for [Type] and [Type] children.
• Provided nurturing and appropriate environment for children ranging in age from [Number] to [Number].
• Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
• Kept children safe and secure at all times.