LiveCareer-Resume

receptionist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Business Operations Understanding
  • Office Equipment Operations
  • Organization and Efficiency
  • Meticulous and Organized
  • Multi-Line Telephone Skills
  • Reliable and Punctual
  • Greeting and Seating Clients
  • Computer Proficiency
  • Calendar Management
  • Customer Service
  • Records Management
  • Prioritization and Time Management
  • Visitor and Customer Relations
  • Appointment Scheduling
  • Inventory Management
  • Call Answering and Routing
  • Scheduling and Calendar Management
  • Multi-Line Phone Systems
  • Data Entry
Experience
Receptionist, 08/2018 - 08/2021
Cystic Fibrosis Foundation Minneapolis, MN,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Scheduled and confirmed appointments and meetings for management team.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Answered phone calls, provided information and connected callers to appropriate personnel.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Communicated with outside offices to obtain records and transfer files for Dental needs.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Maintained office equipment, scheduling service to repair issues.
  • Assisted staff and executives with special projects.
  • Worked with office manager to attain operational goals.
Server, 08/2016 - 11/2017
Senior Commons At Powder Mill York, PA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
Office Manager, 05/1997 - 08/2015
City Of Greeley Bellvue, CO,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Consulted with management to resolve equipment performance and output quality problems.
  • Reviewed files and records to obtain information and respond to requests.
  • Used judgment and initiative in handling confidential matters and requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Coded and entered daily invoices with in-house accounting software.
Education and Training
High School Diploma: , Expected in
-
South Terrebonne High School - Bourg, LA
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • South Terrebonne High School

Job Titles Held:

  • Receptionist
  • Server
  • Office Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: