LiveCareer-Resume

receptionist resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Dedicated Veterinary Technician efficiently handles various pet breeds and temperaments. Offers experience conducting pet examinations, maintaining animal care records and preparing animals for surgery. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. With professional history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Visitor and Customer Relations
  • Verbal and Written Communication
  • Scheduling and Calendar Management
  • Positive Attitude and Energetic
  • Multitasking and Prioritization
  • Reliable and Punctual
  • Multi-Line Phone Systems
  • Computer Proficiency
  • Payment Processing
  • Prioritization and Time Management
  • Attention to Detail
  • Data Entry and Database Software
  • Documentation and Reporting
  • Courteous and Professional
  • Customer Service-Oriented
  • Customer Complaint Resolution
  • Team Collaboration
  • Lobby Maintenance
  • Positive Attitude
  • Basic Math
  • Conflict Resolution
  • Personal Initiative
  • Accounting and Billing Software
  • Relationship Building
  • Animal Euthanasia Assistance
  • Client Education
  • Diagnostic Testing
  • Customer Billing
  • Appointment Scheduling
  • Post-surgical Monitoring
  • Equipment Preparation
  • Clinical Symptom Monitoring
  • Routine Examinations
  • Cleaning and Sanitizing
  • Specimen Collection
  • Sales and Upselling
  • Prescription Filling
  • Emergency Response
  • Animal Feed Preparation
  • Patient Recordkeeping
  • First Aid
  • Immunization Administration
  • Proper Animal Restraint
  • Equipment Sterilization
  • Examination Room Oversight
  • Medication Administration
  • Veterinarian Assistance
  • Time Management
  • Hospital Staff Support
  • Wound Care
  • Patient Check-Ins
  • Cash Drawer Balancing
  • Vital Signs Measurement
  • Medical Terminology
  • Incident Reporting
  • Customer Service
  • Venipuncture and Phlebotomy
  • Basic Animal Care
  • Fecal, Urine and Blood Testing
  • Microchip Administration
  • Patient Care Monitoring
  • Anesthetic Administration Assistance
  • Patient Discharge
  • Medical Charting
Education
The Woodlands Farmville, VA Expected in Nursing Aide I & II - Work : - GPA : in the clinical settings
Cumberland County High School, Southside Virginia Community College , Cumberland, VA Expected in High School Diploma : - GPA :
Virginia Commonwealth University , Expected in Associates of Arts & Science : - GPA :
Virginia Commonwealth University Richmond, VA Expected in 05/2024 Bachelor of Science : - GPA :
Certifications
CNA License Adult CPR/AED Certified Pediatric CPR Certified Pediatric First Aid Certified Adult First Aid Certified Career Readiness Certified
Work History
Banesco - Receptionist
Coral Gables, FL, 12/2018 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered & Triaged large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Vca Antech, Inc. - Veterinary Technician Assistant
Bolingbrook, IL, 06/2018 - Current
  • Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Administered medications to animals in treatment and documented changes in condition.
  • Answered owner animal health questions and advised on best care practices.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Implanted subcutaneous identification microchips into animals.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Collected patient biopsies and blood samples for laboratory analysis.
Bjc Healthcare - Cashier
Bourbon, MO, 08/2021 - 12/2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
Languages
Spanish :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • The Woodlands
  • Cumberland County High School, Southside Virginia Community College
  • Virginia Commonwealth University
  • Virginia Commonwealth University

Job Titles Held:

  • Receptionist
  • Veterinary Technician Assistant
  • Cashier

Degrees

  • Nursing Aide I & II - Work
  • High School Diploma
  • Associates of Arts & Science
  • Bachelor of Science

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