receptionist resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Focused Receptionist with 13 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

  • Recordkeeping and Bookkeeping
  • Multi-Line Telephone Skills
  • Meticulous and Organized
  • Office Equipment Operations
  • Business Operations Understanding
  • Organization and Efficiency
  • Documentation and Reporting
  • Appointment Scheduling
  • Scheduling and Calendar Management
  • Prioritization and Time Management
  • Data Entry and Database Software
  • Customer Service-Oriented
  • Call Answering and Routing
  • Records Management
  • Research and Data Analysis
  • Reliable and Punctual
  • Customer Service
  • Calendar Management
  • Visitor and Customer Relations
  • Multitasking and Prioritization
  • Positive Attitude and Energetic
  • Inventory Management
  • Attention to Detail
  • Data Entry
  • Verbal and Written Communication
  • Greeting and Seating Clients
  • Courteous and Professional
Receptionist, 10/2022 to Current
Greenpower Motor Company Inc.Porterville, CA,
  • Scheduled appointments and maintained and updated appointment calendars.
  • Updated and recorded customer or client information to maintain accounts.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Collated, bound and stored computer-generated reports.
  • Scheduled and confirmed appointments and meetings for management team.
  • Scheduled and confirmed appointments.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
Foster Care Provider, 05/2014 to Current
Prestige HealthcareMontrose, MI,
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Attended hearings with victims to provide emotional support.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
  • Established behavioral modification goals and assessed progress toward goals.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Maintained confidentiality through stringent handling of charts and data.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Interfaced with local court system, attending court proceedings and working directly with attorneys.
  • Identified appropriate community resources and provided referrals for services.
  • Helped reunify birth families through coordinated visitation.
  • Assisted in completing homework assignments and school projects to support child's education.
Activity Director, 02/2013 to 08/2013
American Senior CommunitiesMuncie, IN,
  • Instructed residents in recreational activities to meet specific psychological and physical needs.
  • Scheduled and coordinated events and activities.
  • Talked to coworkers using computers, radios and other electronic devices.
  • Planned, organized or led exercise routines, athletic events or arts and crafts.
  • Implemented activities to provide amusement and socialization for residents.
  • Consulted with staff and other professionals to discuss activities.
  • Designed programs to encourage entertainment, relaxation, socialization and fulfillment for [Bethany Luthern Village].
  • Planned programs of events or schedules of activities.
  • Maintained records of activities and analyzed feedback from participants.
  • Designed and led activities in crafts, music and sports.
  • Planned and published calendar of events for facility.
  • Coordinated calendars, shifts and activity schedules with staff.
Activities Director, 11/2011 to 02/2013
Southbrook Care CenterCity, STATE,
  • Kept activities spaces organized, clean and tidy.
  • Used one-on-one meetings and small groups to engage residents in facility life.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Charted resident responses, progress to approaches used and reported abnormal signs and symptoms to medical care professionals on staff.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Led engaging individual and group activities to promote resident involvement.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Managed community resident transport operation.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Coordinated resident care and staffing of memory care services and provided input in pre-admission assessments and decision-making.
  • Maintained adequate supplies to meet activities needs.
  • Managed and supervised residents, following 8 Dimensions of Engagement in developing community events and programs.
  • Visited with residents to provide sensory stimulation and reality orientation.
Education and Training
High School Diploma: , Expected in 05/2003 to Evangel Academy - Dayton, OH,

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Resume Overview

School Attended

  • Evangel Academy

Job Titles Held:

  • Receptionist
  • Foster Care Provider
  • Activity Director
  • Activities Director


  • High School Diploma

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