receptionist resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 3 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Experience tackling wide range of clerical office duties with focus on customer service. Detail-oriented and accurate when entering client information, supporting colleagues with stylist & clients. Helps customers with routine and challenging needs while remaining professional.

Experienced live-in Nanny skilled in creating schedules, following commitments and maintaining routines. Details-first approach to listening and engaging children during play and work time. Experienced nanny skills by providing expert care for children between ages 9 and 11. Maintains parent objectives while being compassionate and caring with all children. Handles diverse child and household priorities by applying strong organizational and multitasking abilities. Highly responsible and diligent with strong communication skills.

  • Superior communication skills
  • Emotionally supportive
  • Social integration
  • Family/People-oriented
  • Effective team leader
  • Dependable
  • Behavior modification
  • Friendly
  • Flexible
  • Reliable
  • Valid driver's license
  • Recordkeeping and bookkeeping
  • Business operations understanding
  • Multitasking ability
  • First aid and CPR certified
  • Organization and efficiency
06/2018 to 07/2020 Receptionist Accounting And Consulting Group, Llp | Oneonta, AL,
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Assisted visitors by directing to appropriate personnel and answering calls and emails daily.
  • Scheduled and confirmed appointments.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
  • Oversaw office inventory by restocking supplies
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Coordinated and communicated with clients daily to gather pertinent information.
  • Responded to customer concerns and issues.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
09/2020 to Current Nanny 2 Fellas & A Big Vehicle | Broken Arrow, OK,
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Supervised children during parental absences.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Facilitated safe, caring and warm environment for children between ages of 9 and 11 years old to stimulate development.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
08/2017 to 04/2018 Ice Cream Server Nemacolin Woodlands Resort | Mcmurray, PA,
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Informed shift leaders or management of any obstacles or issues during each shift.
  • Assembled and prepared ice cream-based drinks, following recipes to produce consistent products.
  • Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Processed telephone orders, reviewing and verifying all information for accuracy.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Suggested new flavors and special offers to management based upon customer input.
  • Managed POS register to complete customer transactions.
  • Handled cash and credit card transactions quickly and accurately.
  • Performed end-of-day duties by balancing payments and receipts in cash register.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Education and Training
Expected in 06/2020 to to High School Diploma | Centreville High School, Clifton, VA GPA:
Expected in to to Associate of Science | Northern Virginia Community College , Annandale, VA, GPA:

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Resume Overview

School Attended

  • Centreville High School
  • Northern Virginia Community College

Job Titles Held:

  • Receptionist
  • Nanny
  • Ice Cream Server


  • High School Diploma
  • Associate of Science

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