receptionist resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Enthusiastic professional with many years of experience helping customers and teammates. Gifted at maintaining upbeat attitude while greeting and interacting with others. Highly organized, accurate and reliable.

  • Sales techniques
  • Customer assistance
  • Cash register operation
  • Payment processing
  • Stock management
  • Processing payments
  • Opening and closing procedures
  • Team member motivation
  • Staff training and motivation
  • Loss prevention
  • Reliable and dependable
  • Approachable
  • Excellent time management
  • Excellent multi-tasker
  • Flexible schedule
  • Time management
  • Cheerful and energetic
  • Organized
  • Resolution-oriented
  • Perfect attendance record
  • Cash handling accuracy
  • Positive outlook
  • Strong communication skills
  • Detail-oriented
  • Dedicated team player
  • Inventory control procedures
  • Employee scheduling
Receptionist, 10/2008 - 01/2011
Accounting And Consulting Group, Llp Hattiesburg, MS,
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Sorted incoming mail and directed to correct personnel each day.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Scheduled appointments based on contractors availability and established load parameters.
  • Provided information to callers and drafted office emails.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Responded to telephone inquiries from clients and contractors and delivered information to inform and educate callers.
  • Gathered, sorted, distributed and sent mail and packages.
  • Answered telephones and directed calls to appropriate staff members.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
Housekeeper, 06/2014 - 07/2016
Tucson Medical Center Safford, AZ,
  • Swept and damp-mopped private stairways and hallways.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Swept and vacuumed floors, hallways and stairwells.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Organized supplies for efficient use based on expected customer needs.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Set up and cleaned banquet and conference rooms.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Reported all maintenance issues to the housekeeping status board.
  • Moved beds, sofas and furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Spot cleaned carpets using industrial carpet cleaner.
Homemaker , 12/1991 - 10/2008
The Hartford Dudley, MA,
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Coordinated travel arrangements and accommodations on behalf of household.
  • Checked mail, shopped for groceries and handled bill payments.
  • Cleaned house and living spaces, ran errands and cooked meals for three children daily.
  • Assisted children with daily personal hygiene such as bathing, dressing and grooming.
  • Organized personal and professional calendars.
  • Provided children and family with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and visits.
  • Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
Education and Training
GED: , Expected in 09/1995
Scott Community College - Davenport, IA,
Status -

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Resume Overview

School Attended

  • Scott Community College

Job Titles Held:

  • Receptionist
  • Housekeeper
  • Homemaker


  • GED

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