LiveCareer-Resume

receptionist resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data entry, database management, and scheduling. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Versatile Receptionist offers experience in front desk management. Successful at prioritizing tasks, maintaining organization, and optimizing workflow. Balances high-volume inquiries with staff administrative needs. Well-organized professional equipped with a broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily.

Skills
  • Exceptional interpersonal communication
  • Calm under pressure
  • Deadline-oriented
  • Active listening
  • Self-motivated
  • Effective leader
  • Friendly and likable
  • Customer-oriented
  • Computer literate
  • Cash handling and management
  • Motivated team player
  • Creative problem solver
  • Strong conflict resolution skills
  • Exceptional communication skills
  • Strong interpersonal skills
  • Quick learner
  • Goal-oriented
  • Strong client relations
  • Personable
  • 35 WPM
  • Customer Service
  • Computer skills
  • Good telephone etiquette
  • Self-motivated professional
  • Reading comprehension
  • Cultural awareness
  • Interpersonal Communication
  • MS Office
  • Microsoft Office
  • Responsible
  • Written Communication
  • Data management
  • Conflict resolution
  • Clerical
  • Adaptable
  • Organization and Time management
Work History
Receptionist, 02/2021 to Current
Carlton Senior LivingSacramento, CA,
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Liaised with vendors, contractors and professional services personnel to properly process orders.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Responded to inquiries from callers seeking information.
  • Received and routed business correspondence to correct departments and staff members.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Kept records in CRM to maintain customer data.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered and quickly redirected large volume of calls on central system.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Corresponded with clients through email, telephone or postal mail.
Cosmetic Beauty Advisor, 05/2020 to 10/2020
Chestnut Knoll Personal Care And Memory CareBoyertown, PA,
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Applied merchandising and housekeeping procedures, adhering to corporate and brand standards.
  • Protected store assets and inventory via loss prevention procedures.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Ranked among top sales performers, averaging over $3,000 sales annually.
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Promoted additional products and services to increase sales numbers and revenue with adiverse selection.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Processed payments, entering sales in a register for prompt customer service.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Maintained counter and display areas for cleanliness and organization.
Caregiver, 01/2016 to 07/2016
After School AdventuresCity, STATE,
  • Supervised daily activities and provided assistance when needed.
  • Encouraged good behaviors using positive reinforcement method.
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Encouraged children to be understanding of and patient with others.
  • Meticulously sanitized toys and play equipment.
  • Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information, incident reports.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Administered medications and keeping appropriate records.
  • Made nutritious breakfasts, lunches, dinners, and snacks for children.
  • Instructed children on proper health and personal habits.
  • Implemented curriculum.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Engaged with children on an individual basis in a pleasant manner.
  • Maintained a child-friendly environment with access to outdoor activities.
  • Established a safe play environment for the children.
  • Allowed for ample outdoor recreation time.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Communicated with children in the developmentally appropriate way.
  • Documented residents' mental status, sleep and eating patterns in medical record books
  • Helped clients manage money, pay bills and shop for groceries or personal items
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
Education
High School Diploma: , Expected in 2019 to New Hope High School - Lovington, NM
GPA:

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Resume Overview

School Attended

  • New Hope High School

Job Titles Held:

  • Receptionist
  • Cosmetic Beauty Advisor
  • Caregiver

Degrees

  • High School Diploma

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