LiveCareer-Resume

receptionist resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Skills
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Meticulous and organized
  • Organization and efficiency
  • Service-oriented mindset
  • Technologically savvy
  • Professional and polished presentation
  • PC proficient
  • Multitasking and prioritization
  • Flexible
Education and Training
Illinois State University Normal, IL Expected in 05/2023 : Marketing - GPA :
  • Cum laude graduate
  • Public Service Practicum (PSP) Member
  • Orchesis member/choreographer
  • Dance team member
  • Marching/ concert band member (Colorguard and flute)
  • Honor Roll (Fall & Spring semester of 2020-2021)
Experience
Clubcorp Club Operations, Inc. - Receptionist
Gainesville, FL, 09/2020 - 08/2021
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using telephone system.
  • Maintained daily calendars, set appointments with clients and help plan daily salon events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in booker software to keep records of clients/salon information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and salon environment.
  • Managed more than 15+ incoming calls per day.
  • Maintained financial records to verify timely clearance of all credit and debit activities.
  • Coordinated and communicated with 10+ clients daily to gather pertinent information.
  • Organized and updated schedules and monthly calendar obligations for staff
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed clients to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered salon phone and emails to schedule appointments, and forward information.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Organized resources and staff necessary to handle requirements and maintain strong service levels.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Kept stylists' stations organized and well-stocked to maximize operational efficiency.
  • Maintained salon cleanliness for safety, clients and staff.
Food Dudes Delivery - Food Delivery Driver
Alexandria, MN, 06/2020 - 09/2020
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Documented time of delivery to record completion of order.
  • Delivered fresh food to customers across local area.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Maintained vehicle according to company and state safety requirements.
  • Planned and followed efficient routes using physical maps and GPS applications.
  • Maintained positive attitude and diplomacy when dealing with customers.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Confirmed all product displays met company specifications regarding placement, date codes and pricing.
Town Sports International Holdings Inc - Babysitter
Hicksville, NY, 06/2019 - 08/2019
  • Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Enforced rules to teach good manners and maintain safe environment.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Cared for 2 children, including tasks such as feeding, transportation, and directing activities.
  • Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
  • Provided safe transportation to and from activities and events.
  • Prepared healthy and nutritious snacks and meals according to individual needs.
  • Calculated amount owed for services and collected payment from parents.
  • Devised activities helping promote physical and mental development.
Languages
Korean :
Professional
Negotiated :

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Resume Overview

School Attended

  • Illinois State University

Job Titles Held:

  • Receptionist
  • Food Delivery Driver
  • Babysitter

Degrees

  • Some College (No Degree)

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