Exceptionally organized and efficient Office Manager with over 15 years experience in the office environment. Seeking a challenging role in a dynamic company.
Microsoft Office Suite
B2B sales and service
Managing multiple priorities
Eye for detail
05/2012 to 12/2012
Receptionist Cum Admin AssistantMLC Window Co － Shelby charter Township, MIDesigned electronic file systems and maintained electronic and paper files. Maintained the front desk and reception area. Served as point of contact for all vendors to gain access to the building. Made copies, sent faxes and handled incoming and outgoing correspondence. Received and screened internal and external communications. Wrote reports and correspondence from dictation and handwritten notes.
01/2009 to 05/2012
Store ManagerBounce House － Shelby Township, MIRecruited and hired new staff. Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives. Coached and mentored 10 staff members by offering constructive feedback and taking interest in their long-term career growth.
03/2008 to 08/2009
Retail AssociateHess Lake Party Store － Newaygo, MIReceived and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions.
Education and Training
High School Diploma: BasicGrant High School － Grant, MI, United StatesHigh school diploma
Office Administrative Assistant certificate: Business Administration TechnologyNewaygo County Career Tech Center － Fremont, MI, United States
Recipient of Certificate
Business Development training
Education in Business Administration
AccountingBaker College of Muskegon － Muskegon, MI, United States
Related coursework: International Finance, Statistics and Microeconomics
Activities and Honors
Secretary for Victory Fellowship Church.
Creative design team at Victory Fellowship Church
Ministry teacher for preschool aged children at Victory Fellowship Church.