Receptionist Clerk resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

I'm a Very Positive, Upbeat , Well mannered person. Helping people has always been a Passion of mine. I am currently in school obtaining my Associates and Bachelors in Social Work. I am also taking a course in Intervention service Coordination and Early Intervention Professional. It has always been a goal of mine to help build the community and be hands on and active with the youth. I have worked with children 4-12 years of age with and without disabilities. I love to the see the dedication families have to helping their child succeed. I believe it is a group effort to make effective change in our society. I am no stranger to the challenges I may face when entering into certain fields. But I strive to succeed and can always look to the bigger picture. I adapt well in all environments and am a team player. I am very Passionate in everything I do and try to be understanding of others circumstances. I enjoy working both in the field as well as in an office setting. Overall I love meeting new people!

  • Excellent People Skills
  • Excellent Organization Skills
  • Excellent with Microsoft word, and Microsoft Powerpoint
  • Excellent Customer Services
  • Adapts Well to Environment
  • Certified in Autism Spectrum Disorder for Paraprofessionals
  • Great Listening and Communication Skills
  • Ability to Multi Task
  • Team Player
  • Outgoing
  • Interdisciplinary Team Collaboration
  • Individual Instruction
  • Lesson Planning
  • Emotional Support
  • Student Needs Support
  • Positive
  • Hard Worker
  • Some Spanish
  • Studied Therapeutic Options
  • Certified In Early Intervention (Part C)
  • Behavioral Support
  • Worked With Children with Disabilities
  • Certified in CPR/AED/FIRST AID
  • MANDT Trained
  • Progress Reporting
  • Behavior Modification
  • Special Education
  • Behavior Improvements
  • Cognitive Disabilities Knowledge
Work History
10/2017 to 03/2018 Receptionist Clerk Yavapai College | Prescott, AZ,
  • Sorted, received and distributed mail correspondence between departments and personnel
  • Routed incoming mail and messages to relevant personnel without delay
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Verified Visitors accessibility to village access Kept reception area clean and neat to give visitors positive first impression
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Reporting to Village Supervisor when Visitor was on as well as left Village Reported which children were on home visits and when they were to return
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Kept records in Microsoft Excel to maintain data by entering and updating information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
  • Assisted numerous customers via phone in a eight hour time frame.
  • Collected, sorted, distributed and sent mail and packages.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Resolved customer problems and complaints Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Answered incoming calls daily to schedule appointments.
03/2006 to 08/2008 Volunteer Yavapai College | Prescott, AZ,

Participating in Activities With Patients, Cleaning, Receptionist, Filing, Data basis and Records as well as Customer Service.

  • Enhanced operations by completing wide variety of tasks, freeing up valuable time for full-time employees.
  • Maintained clean, neat and operational facilities to serve all program needs.
01/2005 to 10/2005 Volunteer New Life International Church | City, STATE,

Morning and Afternoon Greeter.

Expected in 05/2022 | Social Work Northern Virginia Community College, Woodbridge, VA, GPA:
  • Continuing education in Social Science
  • Continuing education in Liberal Arts
  • Continuing education in License Clinical Social Work
Expected in 2010 High School Diploma | Freedom High School, Woodbridge, VA GPA:

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Resume Overview

School Attended

  • Northern Virginia Community College
  • Freedom High School

Job Titles Held:

  • Receptionist Clerk
  • Volunteer
  • Volunteer


  • High School Diploma

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