Receptionist Clerk resume example with 5+ years of experience
I'm a Very Positive, Upbeat , Well mannered person. Helping people has always been a Passion of mine. I am currently in school obtaining my Associates and Bachelors in Social Work. I am also taking a course in Intervention service Coordination and Early Intervention Professional. It has always been a goal of mine to help build the community and be hands on and active with the youth. I have worked with children 4-12 years of age with and without disabilities. I love to the see the dedication families have to helping their child succeed. I believe it is a group effort to make effective change in our society. I am no stranger to the challenges I may face when entering into certain fields. But I strive to succeed and can always look to the bigger picture. I adapt well in all environments and am a team player. I am very Passionate in everything I do and try to be understanding of others circumstances. I enjoy working both in the field as well as in an office setting. Overall I love meeting new people!
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- Sorted, received and distributed mail correspondence between departments and personnel
- Routed incoming mail and messages to relevant personnel without delay
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Verified Visitors accessibility to village access Kept reception area clean and neat to give visitors positive first impression
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Reporting to Village Supervisor when Visitor was on as well as left Village Reported which children were on home visits and when they were to return
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Kept records in Microsoft Excel to maintain data by entering and updating information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
- Assisted numerous customers via phone in a eight hour time frame.
- Collected, sorted, distributed and sent mail and packages.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Resolved customer problems and complaints Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Answered incoming calls daily to schedule appointments.
Participating in Activities With Patients, Cleaning, Receptionist, Filing, Data basis and Records as well as Customer Service.
- Enhanced operations by completing wide variety of tasks, freeing up valuable time for full-time employees.
- Maintained clean, neat and operational facilities to serve all program needs.
Morning and Afternoon Greeter.
- Continuing education in Social Science
- Continuing education in Liberal Arts
- Continuing education in License Clinical Social Work
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Resume Overview
School Attended
- Northern Virginia Community College
- Freedom High School
Job Titles Held:
- Receptionist Clerk
- Volunteer
- Volunteer
Degrees
- High School Diploma
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