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Receptionist Clerk Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Caring Registered Nurse with 10 years of experience in various types of long-term and home health care settings. Proven ability to provide individualized care plans and help patients meet goals by delivering direct and effective patient care. Committed to increasing patient satisfaction and streamlining procedures.

Skills
  • Office administration
  • Customer and client relations
  • Database administration
  • Sorting and labeling
  • Scheduling
  • Organization
  • Customer service
Work History
Receptionist Clerk, 01/2020 to Current
Castle Senior LivingGreenfield, WI,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Registered Nurse Case Manager, 12/2016 to 01/2020
New Jersey InstituteBarnegat, NJ,
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Created patient assessments and plans for individual home care needs.
  • Updated patient charts using Hummingbird with data such as medications to keep records current and support accurate treatments.
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
  • Responded promptly and professionally to patient questions and concerns.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Actively engaged in on-call rotations to deliver continuous quality care to patients.
  • Administered medications and treatments as prescribed by physicians.
Registered Nurse, 08/2016 to 11/2016
The Pediatric ConnectionIrving, TX,
  • Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
  • Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
  • Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
  • Educated family members and caregivers on patient care instructions.
  • Implemented interventions, including medication and IV administration, catheter insertion and airway management.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
Private Duty Pediatric Nurse, 01/2014 to 07/2016
Quality Healthcare Inc.City, STATE,
  • Helped patients complete day-to-day tasks, including bathing, dressing and eating.
  • Gathered patient data, cleaned wounds and changed catheters as part of comprehensive support.
  • Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
  • Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Changed out tracheostomies, gastrostomy buttons and catheters regularly to prevent infection or other problems.
Education
High School Diploma: , Expected in 05/2000
Neshoba Central High School - Philadelphia, MS
GPA:
Associate of Science: Surgical Technology, Expected in 12/2005
East Central Community College - Decatur, MS
GPA:
Associate of Science: Nursing, Expected in 05/2010
East Central Community College - Decatur, MS
GPA:

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Resume Overview

School Attended
  • Neshoba Central High School
  • East Central Community College
  • East Central Community College
Job Titles Held:
  • Receptionist Clerk
  • Registered Nurse Case Manager
  • Registered Nurse
  • Private Duty Pediatric Nurse
Degrees
  • High School Diploma
  • Associate of Science
  • Associate of Science

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