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receptionist clerk resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Scheduling and Calendar Management
  • Microsoft Office Suite
  • Prioritization and Time Management
  • Courteous and Professional
  • Customer Transactions
  • Detail-Oriented
  • Reliable and Responsible
  • Problem Solving
  • Call Response and Transfer
  • Payment Processing
  • Inventory Stocking
Work History
to
Receptionist Clerk Williams Bros. Health Care Columbus, IN,
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Responded to inquiries from callers seeking information.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
06/2021 to 08/2021
Restaurant Waitress Taqueria 21 City, STATE,
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Explained menu items and suggested appropriate options for food allergy concerns.
10/2019 to 01/2021
Cashier Excel Car Wash City, STATE,
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained cash drawer $800 or more per shift.
  • Restocked and organized merchandise in front lanes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Completed inventory counts and ordered merchandise.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted over 100 patients per day.
  • Collected and authorized payments of guests.
  • Operated cash register to record all transactions accurately and efficiently.
  • Learn to be a ticket writer and vacuumed positions and provided backup at key times.
03/2016 to 06/2019
Restaurant Waitress Mexico Lindo Restaurant City, STATE,
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Maintained detailed knowledge of all specials and currently available items to provide guests with informative menu descriptions.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Completed credit payments via card processing systems.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Kept register accurate through correct billing, payment processing and cash management practices.
Education
Expected in
No Degree: Health And Human Services
Angelina College - Lufkin, TX
GPA:
Expected in 05/2018
High School Diploma:
Nacogdoches High School - Nacogdoches, TX
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:
English:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Angelina College
  • Nacogdoches High School

Job Titles Held:

  • Receptionist Clerk
  • Restaurant Waitress
  • Cashier
  • Restaurant Waitress

Degrees

  • No Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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