receptionist certified dematology tech resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Detail-oriented and knowledgeable Certified Dermatology Tech skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.

Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using IMS and EMA appointment scheduling system to manage over 200 patients weekly. Organized and accurate in managing patient flow. works productively with diverse personalities and experienced in busy clinical settings. Offering successful career history comprising more than 13 years.

  • Observing responses
  • Compassionate
  • Patient-focused care
  • Supporting personal needs
  • Recording vital signs
  • Medical office administration
  • Companionship and emotional support
  • Trustworthy companion
  • Direct Patient Care
  • Insurance Verification
  • Appointment Scheduling
  • Payment collection
  • Reminder calls
  • Patient Scheduling
  • Supervision
  • Team management
  • Assisting with physical exams
  • Wound Care
  • Assisting in office procedures
Work History
10/2007 to Current
Receptionist/Certified Dematology Tech Accounting And Consulting Group, Llp Greensboro, NC,
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Gathered forms, copied insurance cards and collect patient information for billing and insurance filing.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Taught patients about medications, procedures and care plan instructions.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
07/2005 to 10/2007
Receptionist Accounting And Consulting Group, Llp Harlingen, TX,
  • Maintained medical record database with up-to-date patient information and provided information to other providers.
  • Optimized patients' satisfaction and provider time by scheduling appointments in person or by telephone.
  • Comforted patients by anticipating patients' anxieties and answering patients’ questions.
  • Processed payments from patients for co-pays and uninsured visits.
  • Collected personal, medical and insurance information to provide accurate verification of benefits.
  • Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Completed clerical duties and tasks for clinic administration.
01/2004 to 07/2005
Receptionist Alan Vester Ford And Honda City, STATE,
  • Answered, responded to and transferred phone calls on multi-line phone system.
  • Managed paper filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Checked out customers for service and parts department collecting payments.
Expected in 05/2003 to to
High School Diploma :
Roanoke Rapids High School - Roanoke Rapids, NC

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Resume Overview

School Attended

  • Roanoke Rapids High School

Job Titles Held:

  • Receptionist/Certified Dematology Tech
  • Receptionist
  • Receptionist


  • High School Diploma

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