A skilled communicator and conscientious self-starter; able to effectively coordinate tasks and accomplish projects within a team environment. Known for providing excellent customer service by building relationships of trust. Creative, resourceful, and maintains a positive attitude and strong work ethic.
Telephone courtesy and customer service
Communication skills (verbal, written, reading, and listening)
Professional and interpersonal
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
10-key by touch, 65 WPM
Basic American Sign Language
ReceptionistMay 2014 to May 2015 Salon Seven － Valencia, CA
Open, close, and set up salon accordingly for stylists and clients Answer phones professionally and schedule appointments using STX computer software Provide clients with beverages or any needs upon request while waiting Contact companies for products and retail purchases Write checks for salon purchases, weekly receipts for stylists' rent, and receipts for clients at front desk if needed Maintain routine cleanliness (dust, sweep, laundry) Responsible for keeping up with bathroom and kitchen supplies, and front table snacks for clients Tag retail merchandise Meet the clients' needs by welcoming and making them feel comfortable Assist with cleaning up stylists stations because of the fast-paced environment Confirm next day appointments and print out total sheets Messages to stylists regarding bookings done in a professional manner.
Catering AssistantMar 2013 to Feb 2014 B&B Catering － Valencia, CA
Assist with set up of banquet tables and maintain available supplies Food and beverage services for after-school and special events Serve orders and collect payments professionally Cleanliness of food area kept neat and stocked with necessary supplies Maintain positive and professional attitude while communicating with customers Detail oriented, providing a respectful and comfortable environment.
Team Supervisor & StylistOct 2012 to Mar 2013 William B + Friends － Valencia, CA
Entry-level management Assist with table, window, and shelf designs Key holder; open and close store and count cash drawer Provide outstanding customer service by creating ongoing clientele Knowledge of POS Teamwork Software Organization skills with back stock, store cleanliness, and store merchandise Process merchandise transfers, inventory, tag making and returns Strategize and accomplish weekly sales goals with an efficient team approach Train employees professionally and accordingly Create weekly schedule accordingly Handle bank statements, bank deposits, and end-of-day stores total sales.
Child Care ProviderMar 2010 to Feb 2016 Santa Clarita, CA
Provide professional and attentive care for child(s) in a responsible, caring manner Prepare and organize daily activities, meals, as well as coordinate schedules accordingly Received college units of early childhood education (4.0) and CPR certification - 2012 Able to use time management productively Use a conflict resolution or mediation approach between siblings during care if necessary Able to provide professional reference(s) if necessary.
Diploma2010Valencia High School － Valencia, CAGPA: GPA: 3.0GPA: 3.0
General Education Biological Science Interior DesignPresentCollege of the Canyons － Valencia, CAGPA: GPA: 3.5General Education Biological Science Interior Design GPA: 3.5
Non-profit Mission "I'm Possible" Event-February 1st, 2014 Workshop for young girls (ages 12-23) about career goals and self-confidence Assist with organizing and planning for the event In charge of registration forms and contacting sponsors Help with set up of the event room and well-being of volunteers Interact and assist with event activities and games while maintaining a positive, resourceful attitude
10-key by touch, American Sign Language, schedule appointments, approach, Basic, clerical, Communication skills, interpersonal, conflict resolution, CPR, clientele, clients, customer service, Detail oriented, Train employees, special events, fast, inventory, laundry, Leadership, listening, mediation, Microsoft Excel, Microsoft PowerPoint, window, Microsoft Word, neat, next, Organization skills, POS, reading, reception, retail, Sales, tables, Teamwork, Telephone, Answer phones, Time management, 65 WPM, written
Volunteer Work Non-profit Mission "I'm Possible" Event-February 1st, 2014 Workshop for young girls (ages 12-23) about career goals and self-confidence Assist with organizing and planning for the event In charge of registration forms and contacting sponsors Help with set up of the event room and well-being of volunteers Interact and assist with event activities and games while maintaining a positive, resourceful attitude
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Companies Worked For:
William B + Friends
Valencia High School
College of the Canyons
Job Titles Held:
Team Supervisor & Stylist
Child Care Provider
Diploma 2010 General Education Biological Science Interior Design Present
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