receptionist resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Resourceful
  • Time management
  • Dedicated team player
  • Self-starter
Increased office organization by developing more efficient filing system and customer database protocols. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
11/2013 to Current
Receptionist Munson Medical Center Gaylord, MI,
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Served as central point of contact for all outside vendors needing to gain access to the building. Prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Entered candidate applications into the system and checked for accuracy. Disbursed and graded testing for possible candidates. 
07/2013 to 10/2013
Maintenance Coordinator Senior Lifestyle Corporation Millville, NJ,
Process incoming maintenance calls from tenants by entering work orders into Property Ware. Facilitate work orders by contacting the owner or preferred vendors of PAR according to the process sheet. Provide follow ups on open work orders on a daily basis to make sure the vendor or owner has made contact with the tenants. Responsible for getting estimates and pictures for owner's approval if a work order will exceed the set limit. Process HOA Violations as they are received by sending a letter to the tenant or forwarding to the property owner depending on the type of violation. Process all incoming tenant move in checklist by opening work orders as needed for maintenance issues, scanning, and attaching to Property Ware for notation. Maintain maintenance spread sheets shared with contractors on a daily basis. Answered incoming calls and transferred to appropriate staff. Responsible for taking rental payments and providing receipts for the accounting department. Assisted co-workers by scanning and attaching forms to Property Ware and making appropriate notes as needed. Requested utility confirmation on all move-ins. Verified deposit and first month rental amounts against spread sheet before issuing keys to tenants.
03/2011 to 09/2011
Server The One Group New York, NY,
Apportioned and served food to facility residents, employees, or patrons. Assisted co-workers. Attempted to limit problems and liability related to customers' excessive drinking. Checked the quantity and quality of received products. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
05/2003 to 08/2007
Office Manager/Realtor Baron Agency Inc City, STATE,
Counseled customers on market current status for residential and land markets. Guided homebuyers and sellers through the process of short sales. Generated lists of properties that were compatible with buyers' needs and financial resources. Maintained high referral rates and exceptional feedback from previous clients. Educated clients on the current real estate market and answered any questions they had. Cold called clients to obtain their exclusives. Acted as a listing agent for brokers. Coordinated appointments with prospective buyers to showcase houses and plots. Wrote contract documents, purchase agreements and closing statements. Assisted in developing marketing material for properties. Verified that the legal formalities were completed prior to closing dates. Actively follow-up with prospects and hot leads. Communicated with owners regarding home and loan status. Followed up with prospects throughout the sales process. Showed residential properties and explained the features, value and benefits of available homes. Successfully guided home buyers and sellers through sales and purchase of properties.
Expected in to to
Associate of Arts: Elementary Education
Florida State College of Jacksonville - Jacksonville, FL
Florida State College of Jacksonville Currently Enrolled Associate of Arts: Elementary Education Jacksonville, FL.
Expected in 2003 to to
Real Estate License: Real Estate Agent
Fortune School of Real Estate - Anderson, SC
Fortune School of Real Estate 2003 Real Estate Agent Anderson, SC.
10-Key, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Internet Research, Letters and Memos, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills, Prioritization, Research, Scheduling, Spreadsheets, Telephone Skills, Time Management.

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Resume Overview

School Attended

  • Florida State College of Jacksonville
  • Fortune School of Real Estate

Job Titles Held:

  • Receptionist
  • Maintenance Coordinator
  • Server
  • Office Manager/Realtor


  • Associate of Arts
  • Real Estate License

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