receptionist resume example with 2+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Attentive Receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with [Number] years of hands-on experience in administrative roles. Focused Receptionist with [Number] years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

  • Organization and Efficiency
  • Office Equipment Operations
  • Multi-Line Telephone Skills
  • Recordkeeping and Bookkeeping
  • Business Operations Understanding
  • Meticulous and Organized
  • Call Answering and Routing
  • Microsoft Office Suite
  • Administrative Support
  • Calendar Management
  • Visitor and Customer Relations
  • Customer Complaint Resolution
  • Microsoft Office
  • Courteous and Professional
  • Prioritization and Time Management
  • Research and Data Analysis
  • Records Management
  • Scheduling and Calendar Management
  • Positive Attitude and Energetic
  • Computer Proficiency
  • Inventory Management
  • Multitasking and Prioritization
  • Delivery Coordination
  • Multi-Line Phone Systems
  • Appointment Scheduling
  • Documentation and Reporting
  • Greeting and Seating Clients
  • Attention to Detail
  • Customer Service
  • Verbal and Written Communication
  • Customer Service-Oriented
  • Reliable and Punctual
  • Data Entry and Database Software
  • Project Coordination
  • Microsoft Office Specialist Certified
  • Technologically Savvy
  • Security Understanding
  • Document Control
  • PC Proficient
  • Data Entry
  • Service-Oriented Mindset
  • Professional and Polished Presentation
  • Certified Microsoft Office Specialist
  • Correspondence Management
01/2021 to 01/2022 Receptionist Arbor Company | Chantilly, VA,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Scheduled and confirmed appointments and meetings for management team.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Reported suspicious individuals to supervisor.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Coordinated pick-up and delivery of express mail services.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Collated, bound and stored computer-generated reports.
  • Coordinated company events with venues and advised staff of pertinent details.
  • Used company badging system to create badges for new employees and visitors.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Composed and prepared routine correspondence, letters and reports with job-related software.
02/2020 to 12/2020 Security Guard Southminster | Charlotte, NC,
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Investigated reported incidents to protect company assets.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored access control systems and key code records for suspicious activities.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Observed patrons and customers to quickly address security situations.
  • Reported safety hazards for remediation response.
  • Completed incident reports to record security or loss prevention incidents.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
06/2019 to 12/2019 Shopkeeper The Boston Beer Company, Inc. | Ann Arbor, MI,
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Updated and maintained store signage and displays.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
Education and Training
Expected in 08/2013 to to Associate of Arts | Business Administration Simad University, Mogadishu-Somalia, GPA:
  • Completed professional development in [Business Administraion]
Expected in 11/2008 to to Associate of Arts | Information Technology Simad University, Mogadishu-Somalia, GPA:
  • Completed professional development in [Information Technology]
Full Professional
  • Achieved recognition by management for friendly and responsive service.
  • Improved office productivity 20% by devising numerous process improvements.
  • Reduced company expenditure monthly expenses by $[15] per month.
  • Recognized as Employee of the duration for outstanding performance and team contributions.
  • Selected to train new office personnel in policies, procedures and office management software.
  • Negotiated with vendors, saving company $12 annually.
  • Restructured scheduling processes for office personnel with the creation of highly effective Excel tracking template.
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
Activities and Honors
  • Member, Alumni Association
  • Member, Small Business Association (2008 - present)

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Resume Overview

School Attended

  • Simad University
  • Simad University

Job Titles Held:

  • Receptionist
  • Security Guard
  • Shopkeeper


  • Associate of Arts
  • Associate of Arts

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