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receptionist resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dynamic and highly qualified student with extensive knowledge of accounting principles, taxation policies and income tax procedures.

Highlights
  • Cost accounting
  • General and tax accounting
  • Deadline-oriented
  • POS system


  • Analytical reasoning
  • Account reconciliations
  • QuickBooks
  • Microsoft Office
Accomplishments
  • General Ledger Accounts
  • Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.
  • Data Organization
  • Improved office organization by compiling filing paperwork alphabetically or numerically
  • Planning
  • Arranged, scheduled and coordinated tattoo parties of 3 or more people.
  • Ensured staff was equipped with all necessary supplies and collateral for services being rendered.
  • Multitasking
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Customer Service
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Experience
RECEPTIONIST, 10/2011 to 08/2012
Oakleaf Village Of RaleighSouth Point, OH,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Facilitated working relationships with co-tenants and building management.
  • Organized files, developed spreadsheets, and scanned documents.
  • Prepared customer, retail products, and piercing jewelry database
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained up-to-date knowledge of customer information.
  • Handled and processed confidential customer information.
  • Handled and processed all sales transactions
  • Coordinated waiver agreement and care packets.
  • Communicated with patients via phone, email and in person to obtain payments on services and designs.
STUDENT ASSISTANT, 07/2009 to 05/2010
Nebraska Medical CenterLincoln, NE,
  • Worked as a team member performing cashier duties, product assistance and cleaning. and store returns.
  • Processed merchandise returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Replenished merchandise shelves with items from the stockroom.
  • Organized the store by returning all merchandise to its proper place.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Stocked and rotated inventory regularly.
  • Communicated all merchandise needs or issues to appropriate supervisors.
  • Recommended, selected and helped locate merchandise based on customer needs and desires
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Expressed appreciation and invited customers to return to the store.
  • Resolved product issues and shared benefits of new technology.
  • Managed quality communication, customer support and product representation for each client.
  • Accurately logged all daily shipping and receiving orders.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • .Kept abreast of rapidly evolving technology.
  • Arranged bank reconciliations and receipts
  • Categorized invoices and credits
  • Received, stocked, and checked shipping
  • Aided customers on textbook floor, sizes, and price checks Sustained tidiness on textbook floor, checkout area, and tech desk
  • Handled all sales transactions
  • Participated in closing duties with closing manager.
  • Accurately logged all daily shipping and receiving orders.
TEAM MEMBER, 09/2009 to 11/2009
Raley's And BelairHayward, CA,
  • Worked as a team member performing cashier duties, product assistance and cleaning. and store returns.
  • Managed quality communication, customer support and product representation for each client.
  • Assisted customers with store and product complaints.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Expressed appreciation and invited customers to return to the store.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Stocked and rotated inventory regularly.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Organized the store by returning all merchandise to its proper place.
  • Replenished merchandise shelves with items from the stockroom.
  • Processed merchandise returns and exchanges.
Education
Bachelor of Arts: Accounting , Expected in 2015 to CLARK ATLANTA UNIVERSITY - ATLANTA, GA
GPA: GPA: 2.83

Member of NABA Chairperson Community Service/Fundraising

VITA Volunteer Tax Preparer

Coursework in Management and Business

Associate of Applied Science: Cosmetology-Management, Expected in 2010 to OAKLAND COMMUNITY COLLEGE - AUBURN HILLS, MI
GPA:

Management and Marketing coursework

Certifications
  • VITA Volunteer Tax Preparer 2015
  • Certified Tax Preparer 2014
  • Master Cosmetologist State of Georgia 2013
  • Licensed Cosmetologist State of Michigan 2009
  • NRF Foundation Customer Service Certification 2008


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Skills

Accounting: Intermediate level, Intermediate level SAP, Data Entry

People skills: great bedside manner, enthusiastic people person, intermediate problem-solving, great organizational skills

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Resume Overview

School Attended

  • CLARK ATLANTA UNIVERSITY
  • OAKLAND COMMUNITY COLLEGE

Job Titles Held:

  • RECEPTIONIST
  • STUDENT ASSISTANT
  • TEAM MEMBER

Degrees

  • Bachelor of Arts
  • Associate of Applied Science

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