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receptionist resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Focused Receptionist with hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Skills
  • Organization and efficiency
  • Business operations understanding
  • Meticulous and organized
  • Office equipment operations
  • Recordkeeping and bookkeeping
  • Multi-line telephone skills
  • Multitasking and prioritization
  • Security understanding
  • Data entry
  • Service-oriented mindset
  • Professional and polished presentation
  • Organizational skills
Experience
Receptionist, 08/2021 - Current
Chenega Corporation Batavia, IL,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Scheduled and confirmed appointments and meetings for management team.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Pulled and organized requested documentation.
  • Greeted visitors and verified reasons for visit and appointment information.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Welcomed large volume of guests and improved overall customer service.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Worked with office manager to attain operational goals.
  • Explained policies and procedures to visitors.
  • Greeted visitors to provide information and direct to appropriate personnel.
CNA, 07/2016 - 08/2019
Common Spirit Oxnard, CA,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Distributed drinking water and nourishment to residents.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Supported non-ambulatory residents in range of motion exercises.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Assisted residents in preparing for activities and social programs.
  • Assisted residents with bathing and dressing to promote personal hygiene.
Hospice Aide, -
Northwell Health Franklin Square, NY,
  • Supported grieving families by offering listening ear, compassion and kindness.
  • Helped patients maintain dignity during difficult times.
  • Assisted terminally ill patients with bathing, grooming and dressing.
  • Moved patients carefully into different positions to promote better body alignment and comfort.
  • Assisted patients with hygiene, ambulation and range of motion exercises.
  • Reported patient changes to nurses or care team.
  • Maintained cleanliness and safety in common areas and patient rooms.
  • Followed standard PPE requirements and applied infection-control techniques to reduce germ spread.
  • Restocked supplies and reported supply needs to personnel.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Entertained patients with engaging conversation and activities.
  • Advocated for patient needs and assisted in explaining complex concepts to promote informed decisions.
  • Cooperated with caregivers to support care delivery and address patient needs.
Education and Training
High School Diploma: , Expected in 05/2007
-
QUIVIRA HEIGHTS HIGH SCHOOL - Bushton, KS,
GPA:
Status -
: Pharmacy Technician , Expected in
-
Hutchinson Community College - Hutchinson, KS
GPA:
Status -

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Resume Overview

School Attended

  • QUIVIRA HEIGHTS HIGH SCHOOL
  • Hutchinson Community College

Job Titles Held:

  • Receptionist
  • CNA
  • Hospice Aide

Degrees

  • High School Diploma
  • Some College (No Degree)

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