Strong client relations skills. Knowledgeable in industry terminology, products and services to effectively address and respond to inquiries. Possess uncompromising work ethic, time management, organization and prioritization qualities. Receptionist offering over 10 years of experience in customer-facing roles. Displaying key strengths in patience and diligence. Ready to enhance company image by providing friendly, effective services to pet owners. Focused on providing service and support to every pet owner. Diligent about scheduling appointments. Positive nature with excellent people skills.
Skills
Correspondence management
Multi-line telephone skills
Experience
04/2010 to 10/2014
ReceptionistSelect Medical Corporation – Bowling Green, KY,
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Sorted incoming mail and directed to correct personnel each day.
Entered data in software to keep records of information.
Screened and verified visitors.
Managed numerous incoming calls per day.
Coordinated and communicated with visitors daily to gather pertinent information.
Answered phone calls, provided information to callers and connected callers to appropriate people.
12/2002 to 04/2010
Legal AssistantKaufman Dolowich Voluck – San Francisco, CA,
Mailed and arranged for delivery of legal correspondence.
Handled telephone calls, meeting plans and conference organization requirements.
Filed pleadings and paperwork with court clerk
Drafted legal complaints, summons and interrogatories.
Oversaw appointments, hearing and depositions.
Completed case research via LexisNexis
Organizing evidence and case preparation
Organized and prepared case exhibits.
Observed privacy laws.
Facilitated efficient communication between judges, court administration and attorneys.
Handled clerical needs of Cherokee County Attorney's office.
Scheduled, adjusted and changed appointments for 1 attorney.
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