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Receptionist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Skills
  • Complaint resolution
  • Inbound and Outbound Calling
  • Service standard compliance
  • Technical Support
  • Professional telephone demeanor
  • Multi-line phone talent
  • Good listening skills
  • Receiving support
  • Credit card processing
  • Retail materials management
  • Key stakeholder relationship building
  • Route dispatch
  • Money handling abilities
  • Creative problem solving
  • Administrative support
Work History
to
Receptionist American Addiction Centers Tacoma, WA,
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Collected, sorted, distributed and sent mail and packages.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Answered and quickly redirected up to 4 calls at a time.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Corresponded with clients through email, telephone or postal mail.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Received and routed business correspondence to correct departments and staff members.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Kept reception area clean and neat to give visitors positive first impression.
to
Certified Nursing Assistant Avamere Wilsonville, OR,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Transported patients between rooms and appointments or testing locations.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
10/2018 to 12/2019
Assistant Teacher Community Action Program For Central Arkansas Kensett, AR,
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Implemented age appropriate exercises and used repetition, which enabled students to grasp new concepts quickly.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Oversaw groups of up to 15 students at school and off-site locations, maintaining optimal safety and security.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
Education
Expected in 06/2012
High School Diploma:
Somerset Berkley Regional High School - Somerset, MA
GPA:
Expected in
No Degree:
Bristol Community College - Fall River, MA,
GPA:

Some college credits- not yet complete.

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Somerset Berkley Regional High School
  • Bristol Community College
Job Titles Held:
  • Receptionist
  • Certified Nursing Assistant
  • Assistant Teacher
Degrees
  • High School Diploma
  • No Degree

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