Receptionist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I am a 20 year old college student who is determined and hardworking. I was born and raised in Chicago but moved to South Carolina in July of 2019 shortly after finishing high school. I took a gap year after high school to figure out what path I wanted to follow. I started at Midlands Tech in August of 2020 in the Health Science program to pursue a career as an x-ray technician. After a year of classes, I learned this was not my passion. I discussed accounting with a family friend and learned how I can help others while also taking in knowledge for myself. I am committed to growing in this industry and gaining as much insight as possible for when I head into my classes this upcoming August. My biggest personality traits are being outgoing and helpful. My skills include organization, time management and determination in whatever I put myself into.

  • Multitasking and prioritization
  • Organization and efficiency
  • Meticulous and organized
  • Business operations understanding
Receptionist, 09/2019 to Current
American Addiction CentersWest Springfield, MA,
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Coordinated and communicated with a minimum of 10 clients daily to gather pertinent information.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Processed payments and updated accounts to reflect balance changes.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Responded to customer concerns and issues by phone and email.
  • Managed more than 15 incoming calls per day.
  • Entered data in computer software to keep records of clients personal information.
  • Answered calls to help over 15 customers each day.
  • Organized and updated more than six schedules and monthly calendar obligations for various levels of management and staff.
Family Babysitter, 07/2019 to Current
The Hertz CorporationLansing, MI,
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Read variety of books to children to promote language development skills.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Listened to parent directions and followed guidelines for all aspects of children's care.
  • Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
  • Accompanied family vacations to provide nonstop childcare services.
  • Cared for children aged 1 month-12 years, including tasks such as feeding, dressing and directing activities.
  • Maintained daily records of children's behavior, sleeping schedules, meals and activities.
Sales Associate, 08/2016 to 10/2017
SteinmartCity, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Helped average of 20 customers per day by responding to inquiries and locating products.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Education and Training
: Accounting, Expected in
Midlands Technical College - West Columbia, SC
: Radiology, Expected in
Midlands Middle College - Columbia, SC

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How this resume score could be improved?

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Midlands Technical College
  • Midlands Middle College
Job Titles Held:
  • Receptionist
  • Family Babysitter
  • Sales Associate
  • Some College (No Degree)
  • Some College (No Degree)

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