Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Experienced medical assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
- Customer/Client relations
- Professional demeanor
- Documentation and reporting
- Office administration
- Multi-Line Telephone Systems
- Time management
- Memorization and Recall
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- Telephone skills
- Data Entry
- Scheduling
- Mail handling
- Database administration
- Verbal and written communication
- Sorting and labeling
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09/2019 to Current Receptionist Compass Group Usa Inc – Warren, MI,
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Resolved customer problems and complaints.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Collected, sorted, distributed and sent mail and packages.
06/2019 to Current Medical Assistant Vernon Memorial Healthcare – Soldiers Grove, WI,
- Obtained client medical history, including medication information, symptoms and allergies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Maintained detailed records of test results by entering data and patient information into computer.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Escorted patients to examination rooms.
- Compiled necessary documents for surgical billing packages.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Assisted physicians in follow-through of care.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled and accompanied clients to medical appointments.
- Obtained all prescribed laboratory testing.
- Gathered forms, copied insurance cards and [Action] to collect patient information for billing and insurance filing.
- Collected histories, vitals and current complaints via patient interviews.
12/2017 to 06/2019 Office Administrative Assistant The Shopping Center Group – Louisville, KY,
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Developed and updated spreadsheets and databases to track, analyze and report on performance.
- Received and routed business correspondence to correct departments and staff members.
- Offered office-wide software support and training, including troubleshooting issues and optimizing usage.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Recorded expenses and maintained accounting records.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
10/2013 to 04/2018 Certified Nursing Assistant Good Samaritan Society – Blackduck, MN,
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients.
- Checked patient vitals such as temperature, blood pressure and blood sugar.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Transported patients between rooms and appointments or testing locations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Expected in 06/2012 High School Diploma:
Horlick High School - Racine, WI
GPA:
- Certified Nurse Assistant (CNA)
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