Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Versatile Receptionist offering 3 years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 3 years-member staff. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. I am able to handle multiple tasks on a daily. I am a dependable person who is great at providing excellent needs for any task. I am always energetic and eager to learn new skills. I am a reliable worker. I am responsible and a hard worker. I pride myself on being a honest and trustworthy person. I am very professional and determined person.
Skills
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Work History
Receptionist, 12/2017 - 03/2020
Compass Group Usa Inc – Sugar Land, TX,
Compass Group Usa Inc – Sugar Land, TX,
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Corresponded with clients through email, telephone or postal mail.
- Resolved customer problems and complaints by listening and finding a resolution with a positive outcome.
- Answered high-volume, multi-line telephone, directing callers to appropriate Barber or Cosmetologist
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Routed incoming mail and messages to relevant personnel without delay.
- Checked-in visitors, managed logbooks to comply with time of appointments
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Kept reception area clean and neat to give visitors positive first impression.
- Operated multi-line telephone system to independently handle over +15 calls each day.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled and confirmed appointments and meetings.
- Sorted, received and distributed mail correspondence between barbers and cosmetologists
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Caregiver, 08/2015 - 09/2017
Sylvan Crossings – Fitchburg, WI,
Sylvan Crossings – Fitchburg, WI,
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Recognized and reported abnormalities and/or changes in patients' health status to case manager.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Maintained frequent supervision of residents unable to call for assistance.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Removed waste paper and other trash from premises to designated area.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Changed bed linens and collected soiled linens for cleaning.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Cleaned and stocked 4 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Polished glass surfaces and windows.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Waxed and polished wood floors and other woodwork.
- Slid beds, sofas and other furnitures aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Night Shift Manager, 03/2014 - 08/2015
National Vision – Fort Myers, FL,
National Vision – Fort Myers, FL,
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Worked with vendors and manufacturers to bring in effective marketing displays for sales floor and sales windows.
- Maintained outstanding store conditions and visual merchandising standards.
- Addressed customer complaints and issues regarding service delivery.
- Achieved financial objectives by preparing budgets, scheduling expenditures and analyzing variances.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Trained back-up associates and led crew members in managing operations of storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Regularly checked building to confirm maintenance and cleaning met code and regulations.
- Oversaw restocking of supplies and other functions to prepare for daytime business.
- Cooperated with coworkers to improve customer experience and manage storefront.
Education
High School Diploma: , Expected in 06/2000
Fontana High School - Fontana, CA
Fontana High School - Fontana, CA
Certificate : Medical Assistant, Expected in 05/2001
Skadron College - San Bernardino, CA,
Skadron College - San Bernardino, CA,
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School Attended
- Fontana High School
- Skadron College
Job Titles Held:
- Receptionist
- Caregiver
- Night Shift Manager
Degrees
- High School Diploma
- Certificate
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