Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Friendly with 5 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering data. Skilled at supporting customers with simple and complex needs with professionalism.

Detail-oriented with extensive experience in coordinating, planning and managing corporate events, travel and venue accommodations. Proven track record of taking initiative, improving processes and adhering to procedures.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Friendly Receptionist with Knowledgeable about service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

  • Multi-Line Telephone Systems
  • Customer and Client Relations
  • Correspondence Distribution
  • Memorization and Recall
  • Shorthand writing
  • Customer/Client relations
  • Professional demeanor
  • Travel planning
  • Documentation and reporting
  • Office administration
  • Performance improvement
  • Database administration
  • Telephone skills
  • Bookkeeping
  • Business administration
  • Mail handling
  • Verbal and written communication
  • Administrative support
  • Scheduling
  • Sorting and labeling
  • Strategic Planning
  • Project Management
  • Expense reporting
  • Organization skills
  • Time management
  • Office management
Work History
Receptionist, 04/2019 to 03/2021
Earnhardt AutoChandler, AZ,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Provided clerical support to numerous company employees by copying, faxing and filing documents.
  • Kept records in MS Office, MS Word, MS Excel to maintain all data by entering and updating information.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Proficient wirh QuickBooks Desktop
  • Responsible for A/R and A/P
Professional Cleaner, 01/2014 to 12/2018
MaidproMount Juliet, TN,
  • Used time management and efficient cleaning methods to meet deadlines.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
  • Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Categorized laundry received by clients based upon type and standard of fabric.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
Front Desk Clerk, 04/2009 to 01/2012
Sault TribeSault Sainte Marie, MI,
  • Greeted customers upon offered assistance and answered questions.
  • Maintained transaction security by verifying payment cards against identification.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Retrieved mail, packages and documents and promptly verifying receipt and arranging for pickup or transmittal.
  • Cashed customer and client monthly checks prepared existing contracts and made payments to open pay day loan accounts. Responsible for Moneygram Transactions.
  • Weekly deposits to the bank
  • Responsible for assuring all money in the vault was counted and generating daily Report.
Executive Assistant, 01/2007 to 09/2009
Arc Of Seneca CayugaIthaca, NY,
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.
  • Created expense reports, budgets and filing systems for all departments.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Organized and coordinated conferences and monthly meetings.
Diploma : Computer And Information Sciences, Expected in 06/2000
Cheney High School - Cheney, KS
Certificate : QuickBooks Desktop , Expected in 04/2019
Maui Community College - Kahului, HI,

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School Attended

  • Cheney High School
  • Maui Community College

Job Titles Held:

  • Receptionist
  • Professional Cleaner
  • Front Desk Clerk
  • Executive Assistant


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