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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I am a motivated worker, offering valuable contributions in all areas of activities derived from a diverse, five-year background. Recognized for exemplary time management, organization, prioritization and work ethic. A positive and upbeat attitude while greeting and interacting with customers, answering calls, scheduling and assisting others. Accurate when entering information in various software and keeping organized filing systems. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Hardworking and personable with strong relationship-building abilities.

Skills
  • Time management
  • Verbal and written communication
  • Technical Support
  • Telephone skills
  • Scheduling
  • Organization skills
  • Professional demeanor
  • Customer/Client relations
  • Documentation and reporting
  • Conflict Resolution
  • Customer and Client Relations
  • Multi-Line Telephone Systems
  • Cash Drawer Management
  • Cash Register Operation
  • Refund Handling
  • Adaptability
  • Records Maintenance
  • Payment collection
Work History
09/2020 to Current
Receptionist Legacy Health Services Parma, OH,
  • Received and routed business correspondence to correct departments and staff members.
  • Kept records in AllyDVM to maintain client data by entering and updating information.
  • Provided clerical support to multiple company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Scheduled and confirmed appointments for clients.
  • Greeted incoming visitors and customers professionally, and provided friendly, knowledgeable assistance.
  • Reconciled cash drawer and resolved discrepancies.
02/2018 to 09/2020
Kennel Manager Vca Antech, Inc. Maple Shade, NJ,
  • Oversaw care, grooming and medication of pets during temporary kennel stays.
  • Developed schedule for kennel worker’s to balance walking, feeding and socializing needs of all animals in care.
  • Managed administrative tasks, including scheduling, billing and payroll for staff of 2-3 kennel assistants.
  • Cared for animals, including 14 rooms, for multiple nights during owner absences.
  • Communicated through text and phone calls with pet parents, sharing pictures and relevant information regarding treasured animals.
  • Taught employees how to work with animals and relate to members of public to garner interest and support for operations.
  • Oversaw and disciplined permanent staff and rotating volunteers to keep operations at optimal levels and better serve animals.
  • Prepared food, cleaned enclosures and administered medications to treat acute and chronic conditions.
  • Assessed animals for signs of injury or illness, notifying managers or veterinarians as needed.
06/2017 to 03/2018
Sales Associate Siteone Landscape Supply, Inc. Edmond, OK,
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Processed product returns and assisted customers with other selections.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
04/2016 to 06/2017
Carhop Sonic North Richland Hills, TX,
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Maintained professionalism while dealing with high order volumes and quality assurance.
  • Answered guest questions and promoted special products.
  • Balanced orders on trays and delivered them to cars.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Expected in
Associate Of Applied Science: Business Management
Jefferson College - Hillsboro, MO
GPA:

Only 15 credit hours left, but currently not enrolled.

Expected in 05/2017
:
Desoto Sr. High School - De Soto, MO
GPA:

High School Diploma

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Resume Overview

School Attended

  • Jefferson College
  • Desoto Sr. High School

Job Titles Held:

  • Receptionist
  • Kennel Manager
  • Sales Associate
  • Carhop

Degrees

  • Associate Of Applied Science

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