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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Friendly Receptionist with over 25-year background in various settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Skills
  • Security awareness
  • Professional demeanor
  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Transcription and Dictation
  • Documentation and reporting
Work History
05/2016 to 07/2020
Receptionist Legacy Health Services Brooklyn, OH,
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance while maintaining building security by keeping a logbook and issuing visitor badges. I also answered general questions, gathered nature of visit and directed visitors to specific offices and meeting rooms.
  • Collected, sorted, received and distributed mail correspondence between departments and personnel. Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Corresponded with clients through email, telephone or postal mail.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Resolved customer problems and complaints.
  • Provided clerical support to Scotts MiracleGro company employees by copying and scanning documents.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
01/2014 to 05/2016
Office Clerk Mission Linen Supply Eureka, CA,
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Responded to requests for information from various individuals by providing documents.
  • Received and routed business correspondence to correct departments and staff members.
  • Handled all incoming business and client requests for information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Checked documentation for accuracy and validity on updated systems.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Verified cards, gave change and collected and processed over worth of payments.
  • Completed accurate and efficient AP actions and resolved discrepancies to maintain compliant accounts.
  • Assisted team members with administrative requirements by expertly using diverse office software..
  • Kept reception area clean and neat to give visitors positive first impression.
02/2012 to 01/2014
Clerk Berry Plastics Lanett, AL,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Verified cards, gave change and collected and processed payments.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records. (Had to make sure my drawer balanced at end of my shift.)
  • Handled high-volume paperwork to be sent to the Bureau of Motor Vehicles in Columbus, OH.
  • Answered questions about Ohio BMV policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
12/2006 to 07/2010
Legal Clerical Assistant State Of Indiana Hobart, IN,
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Generated reports and typed letters.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Maintained records of material flow, compiling and organizing related data.
  • Scheduled appointments, forwarded phone calls and completed on multi-line office phone.
  • Composed sensitive, confidential reports and documentation.
  • Managed records and data transfer, ensuring traceability and improving operations through automated systems.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
Education
Expected in
: Liberal Arts And General Studies
Calvin College - Grand Rapids, MI
GPA:
Expected in
: Liberal Arts And General Studies
Lansing Community College - Lansing, MI
GPA:
Expected in 06/1982
High School Diploma:
Ionia High School - Ionia, MI
GPA:

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Resume Overview

School Attended

  • Calvin College
  • Lansing Community College
  • Ionia High School

Job Titles Held:

  • Receptionist
  • Office Clerk
  • Clerk
  • Legal Clerical Assistant

Degrees

  • High School Diploma

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