, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Friendly Receptionist with over 25-year background in various settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
- Security awareness
- Professional demeanor
- Customer/Client relations
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- Multi-Line Telephone Systems
- Transcription and Dictation
- Documentation and reporting
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05/2016 to 07/2020 Receptionist Legacy Health Services – Brooklyn, OH,
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance while maintaining building security by keeping a logbook and issuing visitor badges. I also answered general questions, gathered nature of visit and directed visitors to specific offices and meeting rooms.
- Collected, sorted, received and distributed mail correspondence between departments and personnel. Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Corresponded with clients through email, telephone or postal mail.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Resolved customer problems and complaints.
- Provided clerical support to Scotts MiracleGro company employees by copying and scanning documents.
- Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
01/2014 to 05/2016 Office Clerk Mission Linen Supply – Eureka, CA,
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Responded to requests for information from various individuals by providing documents.
- Received and routed business correspondence to correct departments and staff members.
- Handled all incoming business and client requests for information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Checked documentation for accuracy and validity on updated systems.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Handled client correspondence and tracked records to foster office efficiency.
- Verified cards, gave change and collected and processed over worth of payments.
- Completed accurate and efficient AP actions and resolved discrepancies to maintain compliant accounts.
- Assisted team members with administrative requirements by expertly using diverse office software..
- Kept reception area clean and neat to give visitors positive first impression.
02/2012 to 01/2014 Clerk Berry Plastics – Lanett, AL,
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Verified cards, gave change and collected and processed payments.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records. (Had to make sure my drawer balanced at end of my shift.)
- Handled high-volume paperwork to be sent to the Bureau of Motor Vehicles in Columbus, OH.
- Answered questions about Ohio BMV policies and concerns to support positive customer experiences.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
12/2006 to 07/2010 Legal Clerical Assistant State Of Indiana – Hobart, IN,
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Generated reports and typed letters.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Maintained records of material flow, compiling and organizing related data.
- Scheduled appointments, forwarded phone calls and completed on multi-line office phone.
- Composed sensitive, confidential reports and documentation.
- Managed records and data transfer, ensuring traceability and improving operations through automated systems.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
Expected in : Liberal Arts And General Studies
Calvin College - Grand Rapids, MI
GPA:
Expected in : Liberal Arts And General Studies
Lansing Community College - Lansing, MI
GPA:
Expected in 06/1982 High School Diploma:
Ionia High School - Ionia, MI
GPA:
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