LiveCareer-Resume

receptionist resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

In the workforce I am very hard working and get what you need to get done. Throughout the times of being in the office I am very devoted and set on what I need to get done by any deadline and will make it happen. With organization and research I will have any project or assignment done. My career goals are to help the community and the world any way I can and to just be a great leader for those that look up to me. One step at a time. I catch on to training very well and I am able to help with whatever needs that need to be accomplished. Very enthusiastic and great customer service. With any audience I have respect and consideration. With organization and research. Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Upbeat, customer-focused Sales Associate with going on 3 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • Relationship Building and Rapport
  • Administrative Leadership
  • Performance Assessment
  • Sale and Rental Recordkeeping
  • Repair Planning
  • Monthly Fee and Payment Collection
  • Vacancy Marketing
  • Decision Making
  • Deposits Management
  • Property Showing
  • Work Planning
  • Clear Communication
  • Relationship Building
  • Schedule Coordination
Experience
Receptionist, 12/2020 - 05/2021
Life Care Centers Of America Lewiston, ID,
  • Updated and recorded customer or client information to maintain accounts.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Daily phone calls with vendors, taking initiative to order supply within office and parts for air conditioning
  • Setting appointments for proposals, replying to emails, etc., &C Air conditioning
  • Daily phone calls with vendors, taking initiative to order supply within office and parts for air conditioning
  • Setting appointments for proposals, replying to emails, etc, &C Air conditioning
  • Daily phone calls with vendors, taking initiative to order supply within office and parts for air conditioning
Assistant Property Manager, 09/2021 - 09/2022
Amli Residential Woodland Hills, CA,
  • I have put in rents, pay invoices, ordered essentials for units and tools for maintenance, etc
  • For a property of 113 family housing
  • Being an assistant property manager, I have also shown the property to investors, worked with vendors, and talked with residents daily
  • Very familiar with word and excel
  • Answer phone calls for new applicants, residents, vendors, and the owners of the property
  • I have done and helped with an MOR from L.A
  • LOMOD
  • Done interviews with residents for Annual recertification's and Interim recertification's
  • I have also worked with LIHTC files and helped throughout some of REAC inspections., I have put in rents, pay invoices, ordered essentials for units and tools for maintenance, etc
  • Being an assistant property manager, I have also shown the property to investors, worked with vendors, and talked with residents daily
  • Very familiar with word and excel
  • Answer phone calls for new applicants, residents, vendors, and the owners of the property
  • I have done and helped with an MOR from L.A
  • LOMOD
  • Done interviews with residents for Annual recertification's and Interim recertification's., I have put in rents, pay invoices, ordered essentials for units and tools for maintenance, etc
  • Kept records of correspondence with residents and tenants.
  • Collected monthly assessments, rental fees, deposits and payments.
Call Center Representative, 10/2022 - Current
Woodforest Bank Columbus, OH,
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Led on- and off-site customer support teams across multiple time zones.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Navigated through computer systems to review information and respond appropriately to callers.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Engaged actively with callers, confirming or clarifying information and diffusing anger.
Education and Training
High School Diploma: , Expected in 06/2020
-
Southeast Academy Military & Law Enforcement HS - Norwalk, CA,
GPA:
Status -
: General Studies, Expected in
-
Cerritos College - Norwalk, CA
GPA:
Status -
Accomplishments
  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Teamwork
  • Positive/Realistic
  • Honest
  • Hardworking
  • Set the example
  • Initiative
  • Courage
  • Quick learner
  • Multi-tasker
  • Great customer service
Additional Information
  • Computer business award
  • Fire Technology Award
  • Community Service Fair Housing for Property managers

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Resume Overview

School Attended

  • Southeast Academy Military & Law Enforcement HS
  • Cerritos College

Job Titles Held:

  • Receptionist
  • Assistant Property Manager
  • Call Center Representative

Degrees

  • High School Diploma
  • Some College (No Degree)

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