LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Ambitious receptionist offering [Number] years of experience in customer-facing administrative roles. Displaying key strengths in [Skill] and [Skill]. Ready to enhance company image by providing friendly, effective services to [Type] customers.

Results-driven [Job Title] with track record of excelling in fast-paced office environments. Strong client relations skills and to resolve issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in industry terminology, products and services to effectively address and respond to public and personnel inquiries.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing [Number] years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Primary communications liaison and [Job Title] for corporate-level officers. Comfortable providing external, internal and client-related correspondence. Competent and articulate professional adept in [Software] and [Software] operations and troubleshooting.

Primary communications liaison and [Job Title] for corporate-level leadership, external, internal and client-related correspondence. Competent and articulate professional adept in [Software] and [Software] operations and troubleshooting.

Versatile [Job Title] bringing valuable experience in administrative roles, including [Job title] and [Job title]. Veteran provider of amiable reception services for [Industry]-related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Certified Microsoft Office Specialist and professional [Job Title] accomplished in progressive advancement. Recognized for outstanding performance with leading [Industry] companies. Well-versed in building strong rapport with industry leaders and liaising between cross functional teams to achieve project milestones.

Executive-level [Job Title] for corporate-level decision-makers. Meticulous and demonstrated success at implementing process improvements in line with company growth objectives. Tech-savvy administrative specialist employs in-depth knowledge of [Area of expertise].

Results-driven [Job Title] excels in fast-paced [Type] office environments, client relations and conflict resolution. Knowledgeable in [Industry] terminology, products and services. Eager to offer specialized reception services required by [industry].

Attentive Receptionist with [Number] years organizing documents, providing administrative support to staff members. Skilled at arranging appointments and maintaining office calendars. Organized professional with expertise in telephone communication and cold-calling potential clients.

Hardworking [Job Title] offering familiarity with [Software] and [Software]. Passionate about business success and talented at supporting company staff, office personnel and customer needs.

Cheerful [Job Title] with [Number] years of experience tackling wide range of clerical office duties with focus on customer service. Detail-oriented and accurate when entering [Type] information, supporting colleagues with [Task] and [Task]. Helps customers with routine and challenging needs while remaining professional.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Enthusiastic clerical professional with [Number] years of experience helping customers and teammates in [Industry] environment. Gifted at maintaining upbeat attitude while greeting and interacting with customers, answering calls, [Task] and [Task]. Highly organized and accurate when entering data in [Software] and maintaining filing systems.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Flexible hard worker ready to learn and contribute to team success.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings.

Skills
  • Office equipment operations
  • Organization and efficiency
  • Recordkeeping and bookkeeping
  • Business operations understanding
  • Meticulous and organized
  • Multi-line telephone skills
  • Document control
  • Professional and polished presentation
  • Correspondence management
  • PC proficient
  • Tech-savvy
  • Service-oriented mindset
  • Multitasking and prioritization
  • Data entry
  • Project coordination
  • Security understanding
  • Team management
Experience
Receptionist, -
National Lutheran Communities & Services Frederick, MD,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Entered data in [Type] software to keep records of [Type] information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Organized and updated [Timeframe] schedules and monthly calendar obligations for various levels of management and staff.
  • Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
  • Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, forward information and complete [Task].
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit and [Type] information.
  • Maintained front office cleanliness and organized supplies to increase [Type] task productivity.
  • Determined needs of visitors and provided information or solutions.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Kept [Type] offices organized and well-stocked to maximize operational efficiency.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
  • Updated front office phone protocols to increase productivity by [Number]% and decrease customer hold times.
  • Addressed information updates by making changes to records in [Type] system.
  • Prepared detailed [Timeframe] memos for [Number] employees, consistently getting them out on time with high levels of accuracy.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Managed more than [Number] incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Directed and oversaw office personnel activities.
  • Drafted professional business communication and answered phone calls and emails.
  • Documented and routed business correspondence to manage office paperwork.
Receptionist Clerk, -
Hanger Orthopedic City, STATE,
  • Pulled and organized requested documentation.
  • Addressed information updates by making changes to records in [Type] system.
  • Reviewed and efficiently processed [Number]+ files each day in busy [Type] environment.
  • Worked with office manager to attain operational goals.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Entered data in [Type] software to keep records of [Type] information.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Managed more than [Number] incoming calls per day.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Directed and oversaw office personnel activities.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Reviewed [Type] and [Type] records to check completeness and verify integrity.
  • Sorted incoming mail and directed to correct personnel each day.
  • Organized and updated [Timeframe] schedules and monthly calendar obligations for various levels of management and staff.
  • Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
  • Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
  • Drafted professional business communication and answered phone calls and emails.
  • Performed verification of Medicare coverage.
  • Identified important patient and demographic information.
  • Assisted [Number] patients weekly by reviewing personal cases and insurance coverage information.
  • Pulled patient files and forwarded to appropriate offices for processing.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Updated patient and insurance data and input changes into company computer system.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Followed specific security rules and guidelines to protect patient medical records and payment card information.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
  • Examined claims, records and procedures to grant approval of coverage.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Signed payment approvals accepted claims.
  • Handled billing related activities focused on medical specialties.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Transcribed over [Number] daily meetings and appointments using [Software] and organized documents for streamlined office functionality.
  • Communicated with patients to gather intake data and verify chart information.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Called patients to schedule [Type] appointments, consistently double-checking information and availability.
  • Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
  • Updated patient financial information to promote accurate record keeping.
  • Coordinated office schedules for new patients, diagnostic assessments and procedures.
  • Worked with [Type] doctors to prepare correct equipment and supplies for over [Number] daily [Type] appointments.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Assisted with hospital admissions and paperwork.
  • Kept office spaces well-stocked with administrative and medical supplies.
  • Transcribed physicians' notes and entered data into electronic chart management software.
  • Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
  • Digitized over [Number] medical records and organized files in [Software].
  • Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
  • Secured, organized and updated [Type] financial documentation.
Receptionist Clerk, -
Podiatry Associates Of Savannah City, STATE,
  • Pulled and organized requested documentation.
  • Addressed information updates by making changes to records in [Type] system.
  • Reviewed [Type] and [Type] records to check completeness and verify integrity.
  • Reviewed and efficiently processed [Number]+ files each day in busy [Type] environment.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
  • Generated new leads and identified potential clients by using successful direct marketing strategies.
  • Improved office operations continually by maintaining records, tracking data and promoting internal communications.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Provided quick turnaround time when customers called with questions, usually within [Number] hours.
Education and Training
High School Diploma: , Expected in 08/1973
-
Savannah Christian - Savannah, GA
GPA:
Status -

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Resume Overview

School Attended

  • Savannah Christian

Job Titles Held:

  • Receptionist
  • Receptionist Clerk
  • Receptionist Clerk

Degrees

  • High School Diploma

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