Computed Data Reports
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Trained 1 new employee Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Expressed appreciation and invited customers to return to the store.Resolved product issues and shared benefits of new technology.Increased territory sales by surpassing monthly goal of $[amount].Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Increased store sales by [number]% by upselling merchandise.Assisted customers in finding out-of-stock items.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.Communicated all merchandise needs or issues to appropriate supervisors.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.Processed merchandise returns and exchanges..
attention to detail, Billing, computer troubleshooting, Creative writing, customer service, English, filing, Mathematics, Medical Terminology, excel, mail, progress, rapport, supervision, team work, Phones, Customer Service Skills, Running Cash Register
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