LiveCareer-Resume

receptionist assitant resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview
To use my problem-solving, and communication skills in a human resources environment. I want to gain the opportunity to join a growing organization that has a need for a representative with amazing rapport building skills. Cooperative team member Attention to detail Outstanding interpersonal skills Creative Problem Solving Extremely organized Proper Etiquette Power Point proficiency Customer Satisfaction Microsoft Office Computer Literate Quick learner Customer Service Strong verbal communication Advertising Marketing Easy going Accomplishments Works with special needs children, including those with learning disabilities, mental challenges and physical impairments. Worked with nursing with elderly. Worked with deaf children in the high school setting Accomplished many teaching abilities with school aged children Helped with food drives for low income families
Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Customer service expert
  • Telecommunication skills
  • Opening/closing procedures
  • Energetic work attitude
  • Energetic work attitude
  • Energetic work attitude
  • Telephone inquiries specialist
  • Adaptive team player
Educational Background
Southeast Community College , ne Expected in 2016 Associate of Arts : Early Education - GPA : Early Education Currently in progress on my degree in Early Education. Intro to Early Childhood Medical Terminology Gen Ed Mathematics English 2010 Creative writing
Accomplishments

Computed Data Reports

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

  • Consistently generated additional revenue through skilled sales techniques.

Product Sales

  • Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience
Wegmans Food Markets - Receptionist Assitant
Gambrills, MD, 01/2013 - 04/2013
  • Worked on excel Answered phones Filed paperwork Filled out accident reports light customer service computer troubleshooting team work individual assignments Sort and deliver mail welcome visitors.
North Country Academy - Cashier,Customer Service
Baldwin, NY, 07/2015 - 11/2015

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Trained 1 new employee Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Expressed appreciation and invited customers to return to the store.Resolved product issues and shared benefits of new technology.Increased territory sales by surpassing monthly goal of $[amount].Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Increased store sales by [number]% by upselling merchandise.Assisted customers in finding out-of-stock items.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.Communicated all merchandise needs or issues to appropriate supervisors.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.Processed merchandise returns and exchanges..

North Country Academy - Child Care Provider
Belleville, IL, 02/2012 - 07/2012
  • Provide environmental enrichment Personal Care Play supervision Answered Phones Billing Building rapport with parents and children advertisement for new customers arranging activities Paying attention to detail.
Colorful Minds - Child Care Provider
City, STATE, 10/2011 - 02/2012
  • Provide environmental enrichment Personal Care Play supervision Answered Phones Billing Building rapport with parents and children advertisement for new customers arranging activities Paying attention to detail Efficiently performed duties involving filing billing paperwork maintaining children's schedules Follow ups with parents.
Skills

attention to detail, Billing, computer troubleshooting, Creative writing, customer service, English, filing, Mathematics, Medical Terminology, excel, mail, progress, rapport, supervision, team work, Phones, Customer Service Skills, Running Cash Register

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Resume Overview

School Attended

  • Southeast Community College

Job Titles Held:

  • Receptionist Assitant
  • Cashier,Customer Service
  • Child Care Provider
  • Child Care Provider

Degrees

  • Associate of Arts

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