Receptionist Assitant Resume Example Transportation Services Bureau

RECEPTIONIST ASSITANT

Career Overview

To use my problem-solving, and communication skills in a human resources environment. I want to gain the opportunity to join a growing organization that has a need for a representative with amazing rapportbuilding skills. Cooperative team member Attention to detail Outstanding interpersonal skills Creative Problem Solving Extremely organized Proper Etiquette Power Point proficiency Customer Satisfaction Microsoft Office Computer Literate Quick learner Customer Service Strong verbal communication Advertising Marketing Easy going Accomplishments Works with special needs children, including those with learning disabilities, mental challenges and physical impairments. Worked with nursing with elderly. Worked with deaf children in the high school setting Accomplished many teaching abilities with school aged children Helped with food drives for low income families

Core Strengths

Strong organizational skills
Active listening skills
Customer service expert
Telecommunication skills
Opening/closing procedures

Energetic work attitude
Energetic work attitude
Energetic work attitude
Telephone inquiries specialist
Adaptive team player

Accomplishments

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Product Sales

Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

Receptionist Assitant
January 2013 to April 2013Transportation Services Bureau - Lincoln, NE

Worked on excel Answered phones Filed paperwork Filled out accident reports light customer service computer troubleshooting team work individual assignments Sort and deliver mail welcome visitors.

Cashier,Customer Service
August 2015 to December 2015Petsmart - Lincoln, Ne

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Trained 1 new employee Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Expressed appreciation and invited customers to return to the store.Resolved product issues and shared benefits of new technology.Increased territory sales by surpassing monthly goal of $[amount].Worked under strict deadlines and responded to service requests and emergency call-outs.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Guaranteed positive customer experiences and resolved all customer complaints.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Increased store sales by [number]% by upselling merchandise.Assisted customers in finding out-of-stock items.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.Communicated all merchandise needs or issues to appropriate supervisors.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.Processed merchandise returns and exchanges..

Child Care Provider
February 2012 to July 2012Kid's Imagination Station - Lincoln, ne

Provide environmental enrichment Personal Care Play supervision Answered Phones Billing Building rapport with parents and children advertisement for new customers arranging activities Paying attention to detail.

Child Care Provider
October 2011 to February 2012Colorful Minds - Lincoln, Ne

Provide environmental enrichment Personal Care Play supervision Answered Phones Billing Building rapport with parents and children advertisement for new customers arranging activities Paying attention to detail Efficiently performed duties involving filing billing paperwork maintaining children's schedules Follow ups with parents.

Educational Background

Associate of Arts : Early Education, 2016Southeast Community College - ne, United StatesEarly Education Currently in progress on my degree in Early Education. Intro to Early Childhood Medical Terminology Gen Ed Mathematics English 2010 Creative writing

Skills

attention to detail, Billing, computer troubleshooting, Creative writing, customer service, English, filing, Mathematics, Medical Terminology, excel, mail, progress, rapport, supervision, team work, Phones, Customer Service Skills, Running Cash Register

Resume Overview

Companies Worked For:

Transportation Services Bureau
Petsmart
Kid's Imagination Station
Colorful Minds

School Attended

Southeast Community College

Job Titles Held:

Receptionist Assitant
Cashier,Customer Service
Child Care Provider

Degrees

Associate of Arts : Early Education , 2016

Receptionist Assitant Resume Example

Resume Score: 100%

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes