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Receptionist / Assistant/ Sourcer Resume Example

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RECEPTIONIST / ASSISTANT/ SOURCER
Summary

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Attentive Receptionist with 4 years organizing documents, providing administrative support to staff members, arranging appointments and maintaining office calendars. Organized professional with expertise in telephone communication and cold-calling potential clients.

Skills
  • Legal Office Assistant
  • Organization and efficiency
  • Business operations understanding
  • Meticulous and organized
  • Office equipment operations
  • Multitasking and prioritization
  • Multitasking ability
  • Data entry
  • Security understanding
  • Project coordination
  • Flexible
  • Service-oriented mindset
  • Correspondence management
  • Document control
  • Tech-savvy
  • Support services
  • Schedule and calendar management
  • Administrative duties
  • Product and service understanding
  • Team building
  • Relationship development
  • Problem resolution
  • Planning and coordination
  • Administrative support
  • Organization
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft
  • Microsoft Excel and PowerPoint
  • Office reception
  • Providing customer support
  • Inbound phone call management
Experience
Receptionist / Assistant/ SourcerDec 2019 to Current
Company Name － City, State
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Sorted incoming mail and directed to correct personnel each day.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
  • Scheduled appointments based on [Job title] availability and established load parameters.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Provided information to callers and drafted office emails.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Receptionist /Legal AssistantApr 2019 to Dec 2019
Company Name － City, State
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Coordinated and communicated with [Number] clients daily to gather pertinent information.
  • Answered telephones and directed calls to appropriate staff members.
  • Researched documents and publications for case-altering details and evidence establishment.
  • Handled all telephone calls, meeting plans and conference organization requirements.
  • Researched cases and attained affidavits to support supervisors and case needs.
  • Maintained master calendar for client appointments and court appearances.
  • Coordinated subpoena services and other day-to-day support activities for legal office.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Provided administrative support services for senior partners and firm associates for various types of litigation.
  • Conducted client interviews and all client intake services.
  • Interpreted and relayed legal information in clear format for clients.
  • Strengthened traceability by developing organization systems for court documents, including DUI and armed robbery records, reports, general counsel agreements and agendas.
  • Oversaw all administrative requirements, including client billing and electronic court filings.
  • Assisted attorneys by researching and consolidating information from legal resources.
  • Efficiently managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Photocopied correspondence, documents and other printed materials.
  • Processed payments for [Product or Service] and updated accounts to reflect balance changes.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Sorted incoming mail and directed to correct personnel each day.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Receptionist | Executive AssistantApr 2017 to Feb 2019
Company Name － City, State
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Sorted incoming mail and directed to correct personnel each day.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Developed reports and documents with [Software] by taking dictation and transcribing meeting notes.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Prepared travel plans, including itinerary, transportation and overnight accommodations for [Job titles] and client guests.
  • Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Coded invoices and other records to maintain organized and accurate records.
  • Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.
  • Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Education and Training
Associate of Arts, Early Childhood EducationExpected in Aug 2021Broward College － City, State
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Resume Overview

School Attended

  • Broward College

Job Titles Held:

  • Receptionist / Assistant/ Sourcer
  • Receptionist /Legal Assistant
  • Receptionist | Executive Assistant

Degrees

  • Associate of Arts , Early Childhood Education Expected in Aug 2021

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