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Receptionist Assistant Resume Example

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RECEPTIONIST ASSISTANT
Summary

Competent and dependable housekeeper with experience in private residences as well as large hotels. Valued for impeccable standards in maintaining a clean, sanitized, tidy and pleasant environment for hotel guests and clients. Skilled at selecting the best tools and methods for all cleaning jobs. Detail oriented and honest.

Skills
  • Organization and efficiency
  • Meticulous and organized
  • Technologically savvy
  • Multitasking and prioritization
  • Flexible
  • Washing windows
  • Mopping and buffing floors
  • Chandelier cleaning
  • Polishing surfaces
  • Customer service-focused
  • Time management
  • Able to lift 70 lbs.
  • Chemical cleaning
  • Dusting
  • Cleaning methods
  • Bloodborne pathogen training
  • Natural cleaning products
  • Light fixtures and ceiling fans
  • Restroom detailing
  • Interior and exterior cleaning
  • Focused and detail-oriented
  • Ergonomics and safety training
  • Stocking bathrooms
  • Property cleaning and sanitation
  • Hotel policies compliance
  • Housekeeping and laundry services
Experience
07/2015 to 11/2019
Receptionist AssistantMarriott Vacations Worldwide - Asheville , NC
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Rendered information to callers and drafted office emails.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
04/2011 to 09/2014
Lead HousekeeperLittle Sprouts - Merrimack , NH
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for efficient use based on expected customer needs.
  • Submitted repair requests to maintenance team.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation.
  • Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
  • Collaborated with front desk to respond promptly to all guest requests.
  • Ordered housekeeping supplies and guest toiletries.
  • Reviewed employee performance and devised improvement plans.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Used mellalluca equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
05/2008 to 12/2010
Preschool Assistant TeacherDiscoveryland Preschool & Daycare Center - City , STATE
  • Planned class activities, including daily lessons & activitys.
  • Arranged classroom furniture and learning materials to keep areas neat.
  • Monitored students to observe behavior, enforce rules and maintain safety.
  • Set up for special events, including parties and parent meetings.
  • Supervised students outside classroom during recess, lunch and breaks.
  • Assisted with or led story time by reading books to children.
  • Made and distributed nutritious snacks by preparing and dividing into portions.
  • Maintained and cleaned nap mats by making minor repairs and wiping down.
  • Organized student items by labeling and documenting collection.
  • Supported lead teacher with daily classroom activities.
  • Instructed and assisted students during craft activities.
  • Attended in-services, workshops and seminars.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Organized and distributed learning materials like homework, textbooks and classroom supplies.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Created and assembled classroom displays and decorations.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Took attendance, graded assignments, and maintained routine student records.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
  • Marked homework assignments, tests and special projects.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
Education and Training
06/2008
GEDCOIC - City, State
Some College (No Degree): Criminal JusticeCentral Oregon Community College - City, State

Plan to finish and get my bachelor's degree in criminal justice.

Refrences
  • Kregg Passey. (435)-640-2115
  • Beverly Hutchison (541)-706-0166
  • Jonathan Arnold (541)-876-7662
  • Cody Ledbetter (541)-280-8334
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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83Good
Resume Strength
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  • Length
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • COIC
  • Central Oregon Community College

Job Titles Held:

  • Receptionist Assistant
  • Lead Housekeeper
  • Preschool Assistant Teacher

Degrees

  • GED
    Some College (No Degree) : Criminal Justice

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