receptionist assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

High-energy Receptionist Assistant with top-notch clerical abilities and great people skills. Enthusiastic about helping staff and guests with diverse needs. Maintains impeccable files and protects information security.

  • Correspondence writing
  • Documentation and recordkeeping
  • Meeting preparation
  • Call handling
  • Meticulous and organized
  • Multi-line telephone skills
  • Business operations understanding
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Project coordination
  • Document control
  • Multitasking and prioritization
  • Security understanding
  • Service-oriented mindset
Receptionist/Assistant, 04/2022 to 10/2022
Shearman And SterlingWashington, DC,
  • Handled diverse needs for clients in-person, by phone or through email.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Maintained office supply inventory and placed orders to meet demand.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Obtained and processed payments from clients for products and services.
  • Organized meeting spaces for staff and prepared related materials.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Scheduled and confirmed appointments and meetings for management team.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Greeted customers, delivery persons and official representatives.
  • Displayed professional standards at reception desk to impress visitors.
  • Reviewed, sorted and responded to select email correspondence on behalf of senior staff.
Professional Bondsman Agent, 02/2019 to 12/2021
Guardian Elder CareWeatherly, PA,
  • Secured bonds for defendants by processing payments.
  • Paid bonds and submitted documents to court allowing defendants to be released from jail.
  • Confirmed defendant appearance in court and tracked movements.
  • Performed background and credit checks on defendants to assess repaying bail bonds.
  • Tracked, detained and brought suspects to authorities for failures to appear in court.
  • Took payments from customers and issued proper receipt documents.
  • Initiated phone calls to customers for collections and overdue payments.
  • Assessed client's to pay fees and honor court's summons and verified that clients appeared for court hearings.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions and delivered key information.
  • Processed financial aid documents and completed basic verification of information.
  • Received and posted payments to loan accounts.
  • Demonstrated understanding of and adherence to federal and state regulations for financial aid.
Transportation Driver, 07/2015 to 08/2017
Impac CompaniesPortland, OR,
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Reviewed work orders to perform freight movement and deliveries.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Documented daily mileage, gas and other data.
  • Transported riders to designated stops according to pre-determined schedules.
  • Delivered customer orders and collected payments to keep accounts current.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Maintained knowledge of first-aid procedures.
  • Arranged to pick up customers or groups.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Delivered or picked up mail and packages for customers or employees.
  • Followed regular schedule of pickups for individual customers and groups.
  • Drove shuttle buses, limousines or company cars to transport passengers.
  • Complied with traffic regulations to safely operate vehicles.
  • Followed safety regulations and state laws governing vehicle operation.
  • Inspected vehicle and personally handled routine upkeep.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
Loan Agent, 05/1998 to 10/1999
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
  • Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Adhered to federal and state compliance guidelines relative to retail mortgage lending.
  • Performed daily maintenance of loan applicant database.
  • Approved loan within specified limits or referred to appropriate approval level.
  • Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Delivered high levels of customer service to facilitate smooth processes.
  • Met with applicants to obtain information for loan applications and answer questions about process.
  • Improved loan applications and documentation by informing applicant of additional requirements.
  • Collected past due loans, keeping credit and collateral exceptions within policy ranges.
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
  • Reviewed loan agreements to confirm completeness and accuracy.
  • Tracked and managed new leads and followed up on referral business.
  • Submitted loan applications to underwriter for verification and recommendations.
Education and Training
COSMETOLOGY: Cosmetology Education, Expected in 01/2013 to Laredo Beauty College Inc - Laredo, TX
High School Diploma: , Expected in 05/1998 to Martin High School - Laredo, TX

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Resume Overview

School Attended

  • Laredo Beauty College Inc
  • Martin High School

Job Titles Held:

  • Receptionist/Assistant
  • Professional Bondsman Agent
  • Transportation Driver
  • Loan Agent


  • High School Diploma

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