Receptionist Assistant Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Versatile bringing valuable experience in administrative roles. Veteran provider of amiable reception services for related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.

  • Meticulous and organized
  • Recordkeeping and bookkeeping
  • Organization and efficiency
  • Multi-line telephone skills
  • Multitasking and prioritization
  • Office equipment operations
  • Technologically savvy
  • Document control
  • Flexible
  • Service-oriented mindset
  • Security understanding
  • Tech-savvy
  • Professional and polished presentation
  • PC proficient
09/2019 to Current
Receptionist/Assistant Shearman And Sterling Menlo Park, CA,
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Processed payments and updated accounts to reflect balance changes.
  • Coordinated and communicated with up to 40 clients daily to gather pertinent information.
  • Managed more than 20 incoming calls per day.
  • Scheduled and confirmed appointments.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Sorted incoming mail and directed to correct personnel each day.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Gathered, sorted, distributed and sent mail and packages.
  • Maintained professional tone at all times, including during peak rush hours.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
03/2017 to 09/2019
Peanut Packer Senior Lifestyle Corporation Warrenton, MO,
  • Assembled cartons, crates and containers.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Packed merchandise into boxes and containers to ensure safe shipment.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Arranged items on pallets according to size and weight.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Accomplished production goals by working with speed and accuracy.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Documented product transfers and shipments to keep records current and accurate.
  • Recorded order processing updates by entering information correctly.
  • Examined Machine equipment closely and frequently to catch issues quickly and increase equipment lifetime.
  • Sorted Supply products efficiently to organize and optimize use of production areas.
  • Loaded over 50 pounds of cardboard product into packaging equipment.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Used daily sheets and Computer to keep detailed records of progress and used records to analyze and identify areas for improvement, resulting in less waste and accountability for product.
  • Transported approximately 80-100 packages each 12 hour shift to loading docks using conveyors and Elevator equipment.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Resolved equipment issues and malfunctions by troubleshooting to find causes of problems and complete mechanical repairs.
07/2007 to 03/2017
Server Antioch Charter Academy Antioch, CA,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Processed customers' payments and provided receipts.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in -compartment sink.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Greeted newly seated guests quickly and efficiently.
  • Prepared and served cold, hot and beverages to guests.
  • Sent orders to kitchen staff by POS System.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Rearranged tables and chairs, located or rolled extra silverware and to prepare for large groups.
09/2007 to 08/2014
Paraprofessional Aide Newton Board Of Ed. City, STATE,
  • Provided students with personalized educational, behavioral and emotional support.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Assisted 8 children per station during small group learning periods.
  • Assisted teacher in monitoring students' progress using paperwork method and by reviewing test scores and classwork.
  • Implemented programs to encourage student participation.
  • Developed and implemented skill-building activities focused on writing and everyday abilities.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Administered minor first aid to injured students and notified school nurse to render additional aid.
  • Organized field trips to local parks, fire stations and zoos.
  • Conducted small group and individual classroom activities based on differentiated learning needs.
  • Supported students in developing strategies for individual needs and classroom group dynamics.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Applied positive reinforcement for performance to redirect negative behaviors.
  • Communicated effectively with educators from various grade levels.
  • Promoted language development skills through reading and storytelling.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Education and Training
Expected in 06/1988
High School Diploma:
Newton High School - Newton, NJ,

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Resume Overview

School Attended
  • Newton High School
Job Titles Held:
  • Receptionist/Assistant
  • Peanut Packer
  • Server
  • Paraprofessional Aide
  • High School Diploma

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