Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Multitasking Veterinarian Assistant who is reliable and can offering great work ethic with excellent job attendance. Animal lover with over 6 years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered highly motivated employee.

Versatile Receptionist offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.

  • Emergency and preventive care
  • Lab operations
  • Medication Administration
  • File and records management
  • Safety and compliance
  • Multitasking abilities
  • Conflict resolution
  • Organization and Time management
  • Compassion
  • Teambuilding
  • Surgical procedures and support
  • Responsible
  • Self-motivated professional
  • Cultural awareness
  • Microsoft Office
  • Interpersonal Communication
  • Analytical skills
  • Computer skills
  • Data management
  • Visitor log management
  • Agreements and contracts
  • Telephone systems
  • Electronic document storage
  • Office organization
  • Documentation and reporting
  • Telephone skills
  • Multi-line Telephone Systems
  • Performance improvement
  • Verbal and written communication
  • Time management
Work History
Receptionist Assistant, 10/2014 - Current
Metro Animals And Happy K9 Plano, TX,
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Prepared and maintained master calendar, collecting and disseminating general information.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Greeted numerous visitors, vendors and interview candidates.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Resolved customer problems and complaints.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Managed multi-line telephone system and greeted claimants during office visits.
Certified Veterinary Assistant, 10/2014 - Current
Capstar Financial Holdings, Inc. Lawrenceburg, TN,

Assisted veterinarians and technicians with exams, procedures and X-rays.

  • Maintained and sterilized surgical instruments and equipment.
  • Cleaned and prepared treatment areas and exam rooms.
  • Restrained animals of different sizes and temperaments during appointments.
  • Administered medications to animals under supervision.
  • Aided with routine diagnostic tests by running bloodwork and reading fecal tests.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Answered owner animal health questions and advised on best care practices.
  • Assisted senior staff with blood analyses and physical assessments.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Educated clients on post-surgical care and nutrition.
  • Euthanized terminally ill patients.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
  • Cleaned, sterilized and maintained kennels, operating rooms and surgical equipment.
  • Removed partially exposed foreign objects from skin and feet.
  • Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods.
  • Managed medical intervention and therapy for animals in collaboration with Highland Veterinary Clinic.
  • Bathed and dipped dogs afflicted with parasitic infections and applied specific medications for itch relief.
  • Aided veterinary surgeon with spay and neuter surgeries and procedures for domestic and exotic species with complex requirements.
Dog Groomer, 10/2014 - Current
Highland Veterinary Clinic City, STATE,
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Fed, walked and bathed animals.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
  • Worked 8 to 12-hour shifts with oversight of 10 animals in kennels or holding pens.
  • Boosted animal health for dogs and cats by carrying out optimal feeding and watering schedule.
Customer Service Representative, 03/2013 - 10/2014
Atwoods City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Diploma : , Expected in 06/2009
Churchland High School - Portsmouth, VA
  • Certified Veterinary Assistant, Highland Veterinary Clinic - Present

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