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receptionist assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Welcoming Customer Service Representative adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Training and Development
  • Teamwork
  • Critical Thinking
  • Excellent Communication
  • Motivational Interviewing
  • Flexible and Adaptable
  • Cash Handling
  • Cooperative Attitude
  • Customer Relations
  • Behavior Modeling
  • Dependable and Responsible
  • Decision Making
  • Codes Compliance
  • Dispute Handling
  • Financial Reporting
  • Microsoft Windows and Office
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Project
  • Yardi
  • Decision Making
  • Codes Compliance
  • Dispute Handling
  • Financial Reporting
Work History
Receptionist Assistant, 08/2021 - 10/2021
Atria Senior Living Group, Inc. Dover, NH,
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone or postal mail.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Regal Entertainment, 10/2021 - 12/2021
Town Sports International Holdings Inc Boston, MA,
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Completed file maintenance log for price discrepancies.
  • Counted money in drawers at beginning and end of each shift.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Worked with customers to understand needs and provide excellent service
Private Caregiver, 09/2015 - 11/2021
Lamia Britt City, STATE,
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
Babysitter, 01/2017 - 12/2017
Neighbors City, STATE,
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted children with homework assignments and special projects across different subjects.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles and read books to young children.
  • Communicated positively with children and guardians.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Studied and researched food allergies to understand requirements for individuals with such conditions.
  • Made healthy snacks and meals for 4 children
Education
High School Diploma: , Expected in 05/2019
-
Rosamond High School - Rosamond, CA
GPA:
Status -
Certifications
  • First Aid/CPR Certified
  • BLS
,

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Resume Overview

School Attended

  • Rosamond High School

Job Titles Held:

  • Receptionist Assistant
  • Regal Entertainment
  • Private Caregiver
  • Babysitter

Degrees

  • High School Diploma

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