receptionist assistant resume example with 1+ years of experience
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Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Poised [Job Title] with background offering administrative support and front office daily activity management. Highly organized with focus on maintaining neat filing systems, electronic records and reception area. Professional when answering phones, greeting building entrants and communicating with teammates or business leaders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted numerous visitors, vendors and interview candidates.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Handled cash transactions and maintained sales and payments records accurately.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved or exceeded company-defined sales quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to event marketing, sales and brand promotion.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Utilized various coaching models and techniques to maximize client success.
- Developed and delivered presentations to educate clients on topics related to coaching.
- Offered constructive feedback to clients to help reach goals.
- Established clear benchmarks for performance and monitored individual and team progress.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Developed and maintained network of professional resources to refer clients to.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Facilitated group coaching sessions and provided individual coaching support.
Southeast Career Technical Academy - Las Vegas, NV
- Awarded [Award Name]
- [Student Organization or Club Name] Member
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Resume Overview
School Attended
- Southeast Career Technical Academy
Job Titles Held:
- Receptionist Assistant
- Sales Associate
- Axe Throwing Coach
Degrees
- High School Diploma
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