Responsible Administrative Assistant possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing good rapport with clients of diverse backgrounds.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Skills
Certified Professional Receptionist
Variance and risk analysis
Helpdesk technical assistance
Server deployment
Office reception
HR understanding
Packaging orders
Project organization
Care labels
Bagging products
Technical support services
Verifying orders
File and records maintenance
Technical data reporting
Monthly reporting
Managing file systems
Experience
10/2017 to Current
Receptionist Regent Care Centers – San Antonio, TX,
Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
Rendered information to callers and drafted office emails.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Sorted incoming mail and directed to correct personnel each day.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Maintained daily calendars, set appointments with clients and planned daily office events.
Took accurate messages for staff and management to facilitate open and speedy communication.
Prepared, compiled and filed documents as well as reports presented to various parties.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
10/2017 to Current
ReceptionistRegent Care Centers – El Paso, TX,
Answered and directed incoming calls using multi-line telephone system.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Greeted visitors, assessed needs and directed to appropriate personnel.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Rendered information to callers and drafted office emails.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Took accurate messages for staff and management to facilitate open and speedy communication.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Maintained daily calendars, set appointments with clients and planned daily office events.
Prepared, compiled and filed documents as well as reports presented to various parties.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
Sorted incoming mail and directed to correct personnel each day.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
05/2012 to 06/2014
Cashier Common Spirit – Indianola, IA,
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Built and maintained effective working relationships with peers and upper management.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
Education and Training
Expected in 06/2011
High School Diploma: Valley Center High School - Valley Center, CA GPA:
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