Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Versatile Marketing Coordinator offering 5 years of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for 40-member staff.

  • Multi-Line Telephone Systems
  • Transcription and Dictation
  • Customer and Client Relations
  • Conflict Resolution
  • Memorization and Recall
  • Customer/Client relations
  • Professional demeanor
  • Time management
  • Verbal and written communication
  • Telephone skills
  • Scheduling
  • Administrative support
  • Team Leadership
  • Digital marketing
  • Staff Management
  • Client meetings
  • Marketing and advertising
  • Branding
  • Marketing and promotions
  • Contract negotiations
Work History
06/2020 to Current Receptionist Related Companies | Amherst, MA,
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Scheduled and confirmed appointments and meetings for all the hair stylists at any given salon.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone or postal mail.
04/2016 to Current Marketing Coordinator Planned Parenthood | Apple Valley, MN,
  • Boosted brand awareness with target customer demographics with social, print and email campaigns.
  • Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Revitalized web content and social media profiles with new and interesting content.
  • Planned events, including tradeshows and vendor fairs, for clients and partners to attend.
  • Masterminded highly successful digital strategies for various platforms to attract customer engagement.
12/2018 to 01/2020 Cashier Elior | Pascagoula, MS,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions with 98% accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Requested official identification for Alcohol and Tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
09/2012 to 03/2016 Shift Manager Nestle International | Oakland, CA,

Trained in every department of the company before being promoted to a shift manager.

  • Trained and mentored new employees to maximize team performance.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Expected in 06/2008 High School Diploma | Freedom High School, Woodbridge, VA GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Freedom High School

Job Titles Held:

  • Receptionist
  • Marketing Coordinator
  • Cashier
  • Shift Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: