SEARCH

Receptionist / Administrative Assistant/ Webmaster Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
RECEPTIONIST / ADMINISTRATIVE ASSISTANT/ WEBMASTER
Career Overview

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Energetic and reliable Office Manager skilled with working with a diverse group of people.Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.

Skill Highlights

Webmaster

It



  • Self-starter
  • Microsoft Office
  • Staff motivation
Core Accomplishments

Process Improvement 

  • Oversaw implementation of new phone system which resulted in more cost-effective service.

Scheduling 

  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Research 

  • Investigated and analyzed client complaints to identify and resolve issues.

Multitasking 

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration 

  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration 

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Payroll Assistance 

  • Assisted with payroll preparation and entered data into cumulative payroll document.

Professional Experience
Receptionist / Administrative Assistant/ Webmaster
March 2004 to September 2015The American Inn for Retirement Living － Southwick, MA
  • I have 12 years of professional receptionist and front desk office experience, I am working at The American Inn and I am charged with running the office and assisting the Executive Director.
  • Responsibilities are but not limited to: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures.
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories.
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Provides information by answering questions and requests.
  • Contributes to team effort by accomplishing related results as needed.
  • Works with Comcast,Verizon and Utilities for resident support Schedule drivers for transportation,(medical and non medical), for all residents.
  • Makes and maintains the schedules all part time receptionists in the office and drivers.
  • Does time cards/payroll for drivers and part time receptionists.
  • Mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
  • Assists in daily and monthly billing.
  • Assists the Activity Director.
  • Assists in print advertising.
Webmaster
March 2013 to September 2015The American Inn
  • 2 years 6 months) Southwick WEBMASTER: Responsible for designing and maintaining the company website.
  • Ensure sites are functioning properly.
  • Generate and revise web pages.
  • Examine and analyze site traffic.
  • Serve as the server administrator.
  • Create and modify appearance and setting of site.
  • Lay out content on web pages.
  • Fix links that don't work and pictures that aren't appearing properly.
  • Decide how site's content will be delivered to the Internet.
  • Test different browsers and ensure people with different computers can access a website.
  • Created a mobile App for the company.
Manager
January 1995 to January 2001DB Mart － Southwick, MA
  • Store operational requirements by scheduling and assigning employees;Maintained store staff by recruiting, selecting, orienting, and training employees.Maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Secured merchandise by implementing security systems and measures.Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Education
High School Diploma : 1985Westfield High School － Westfield, MA
Professional Affiliations
Massachusetts,Notary Public -Notary Public Commission Expiration : April 2021 Committee member, Christian Education at Southwick Congregational Church - UCC Secretary for The Southwick Republican Town Committee. Southwick Cable Advisory Committee
Personal Information
http://theamericaninn.net https://www.facebook.com/sawmill1?ref=bookmarks https://www.linkedin.com/pub/susan-fox/88/290/154
Additional Information
  • LINKS http://theamericaninn.net https://www.facebook.com/sawmill1?ref=bookmarks https://www.linkedin.com/pub/susan-fox/88/290/154
Skills

Clerical, content, Training employees, Focus, Inventory, access, Mail, office, Works, payroll, personnel, policies, Pricing, print advertising, promotion, receptionist, reception, scheduling, Staffing, Strategic Planning, telecommunication, telephone, phone, transportation, Utilities, Verbal Communication, website, web pages, WEBMASTER

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The American Inn for Retirement Living
  • The American Inn
  • DB Mart

School Attended

  • Westfield High School

Job Titles Held:

  • Receptionist / Administrative Assistant/ Webmaster
  • Webmaster
  • Manager

Degrees

  • High School Diploma : 1985

Similar Resumes

View All
Receptionist-and-Administrative-Assistant--resume-sample

Receptionist and Administrative Assistant

Paxen Learning Corporation

Concord, Georgia