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Receptionist/Administrative Assistant Resume Example

Resume Score: 90%

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RECEPTIONIST/ADMINISTRATIVE ASSISTANT
Professional Summary

Ambitious nursing student seeks an administrative role in a hospital or private practice. Advanced medical terminology knowledge. Experienced at registering patients, scheduling appointments and recording and filing patient medical records. Enters orders and information quickly and accurately..

Licenses

Medical Office Admin Certificate

Certificate in Electronic Medical Records



Skill Highlights
  • Rapid tests (Strep A, Influenza, and RSV)
  • Maintains strict confidentiality
  • Knowledge of HMOs, Medicare and Medi-Cal
  • OB-GYN, surgery, gastro, ENT, ortho experience
  • Extensive anatomy/physiology knowledge
  • Electronic Medical Record (EMR) software
  • ICD-9 coding
  • HIPAA compliance
  • Strong planning skills
  • Patient-focused care
  • Strong work ethic
  • Team player with positive attitude
  • Good written communication
  • Exercises good judgment
  • Organizational skills Athena
  • Clinical Office Procedure
  • Staffing training
  • Meeting coordination
  • Emdeon
  • IDX/LMR Correspondence and reports
  • Horizon
  • Epic & Cadence
  • Calendar management
  • Elligence
  • ECW
  • Problem resolution
  • MS Office
  • SPS
Professional Experience
Receptionist/Administrative AssistantAug 2014 to Current
Preferred Staffing and Recruiting, LLC Bradshaw School ABCD - Boston, MA
  • Perform diverse administrative duties and support for Bradshaw Children's Learning Program Communicate with employees at all levels of the organization to gather or convey information Help prepare correspondence, memorandum, reports, agendas, etc.
  • Schedule and maintain calendar of appointments, meetings, conference calls and briefings Responsible for updating and maintaining headcount, organization charts, distribution lists and emergency contact lists Responsible for maintaining inventory of various office and briefing supplies.
Client RelationsJun 2014 to Jul 2014
PreferredStaffing and Recruiting, LLC FDC Educational Services - Newtonville, MA
  • Client Relations maintain Microsoft Outlook calendars for Clients input data into various school programs maintain electronic and paper filing systems Meeting coordination.
Administrative Assistant IIApr 2014 to May 2014
Preferred Staffing and Recruiting, LLC Boston University School of Dental Medicine - Boston, MA
  • Provide clerical assistance to large department consisting of 118 faculty and 600 students Receive students, faculty, visitors to department maintain Microsoft Outlook calendars for Course Directors input data into various dental programs maintain electronic and paper filing systems.
Front End CoordinatorMar 2011 to Aug 2013
Steele Belok,MD - Cambridge, MA
  • Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
  • Maintained an organized logging system for tracking test results.
  • Acquired insurance authorizations for procedures and tests ordered by the attending physician.
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Prepared prescription refill requests on behalf of the physician.
  • Scheduled patient appointments.
  • Completed registration quickly and cordially for all new patients.
  • Provided administrative support for three physicians.
  • Scheduled radiology exams for patients.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Confirmed patient information, collected copays and verified insurance.
  • Consistently informed patients of their financial responsibilities prior to services being rendered.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Scheduled radiology exams for patients.

Medical SecretaryFeb 2011 to Mar 2011
Daley and Associates Faulkner Hospital - Boston, MA
  • Billed all lab claims with attached lab slips.
  • Consistently informed patients of their financial responsibilities prior to services being rendered.
  • Confirmed patient information, collected copays and verified insurance.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Recorded and filed patient data and medical records.
Medical Secretary IOct 2010 to Dec 2010
Alternative Solution Inc. Burlington HMVA - Burlington, MA
  • Strictly followed all federal and state guidelines for release of information.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Directed patient flow during practice hours, minimizing patient wait time.
  • Scheduled patient appointments.Completed registration quickly and cordially for all new patients.
Medical Secretary II /General SurgeryJul 2010 to Sep 2010
St Elizabeth's Medical Center - Brighton, MA
  • Recorded and filed patient data and medical records.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Directed patient flow during practice hours, minimizing patient wait time.
  • Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Administrative Assistant IIMar 2008 to Jul 2010
Alternative Solution Inc Concord Hillside Medical Associates - Boston, MA
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Planned meetings and prepared conference rooms.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Managed the day-to-day calendar for the company's senior director.
Education and Training
Associate of Science, ScienceBunker Hill Community College - Somerville, MA

Emphasis in Biology

Certificate2006Lincoln Technical Ins - Somerville, MA, USA

Coursework in Medical Assisting

Health Information Administration coursework

Coursework in Medical Assisting

Bachelor of Arts, Criminal Justice and Sociology2002Curry College - Somerville, MA, USA

Coursework in Sociology and Psychology

Coursework in Communications, Criminal Law and Public Administration

Coursework in Juvenile Justice and Deviance in Society

Legal Studies coursework

Skills
  • Organizational skills
  • Athena Clinical Office Procedure
  • Staffing training
  • Meeting coordination
  • Emdeon
  • IDX/LMR
  • Correspondence and reports
  • Horizon
  • Epic & Cadence
  • Calendar management
  • Elligence

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Preferred Staffing and Recruiting, LLC Bradshaw School ABCD
  • PreferredStaffing and Recruiting, LLC FDC Educational Services
  • Preferred Staffing and Recruiting, LLC Boston University School of Dental Medicine
  • Steele Belok,MD
  • Daley and Associates Faulkner Hospital
  • Alternative Solution Inc. Burlington HMVA
  • St Elizabeth's Medical Center
  • Alternative Solution Inc Concord Hillside Medical Associates

School Attended

  • Bunker Hill Community College
  • Lincoln Technical Ins
  • Curry College

Job Titles Held:

  • Receptionist/Administrative Assistant
  • Client Relations
  • Administrative Assistant II
  • Front End Coordinator
  • Medical Secretary
  • Medical Secretary I
  • Medical Secretary II /General Surgery

Degrees

  • Associate of Science , Science
    Certificate 2006
    Bachelor of Arts , Criminal Justice and Sociology 2002

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