Receptionist/Administrative Assistant Resume Example

• Client Relations maintain Microsoft Outlook calendars for Clients input data into various school programs maintain electronic and paper filing systems Meeting coordination.

• Provide clerical assistance to large department consisting of 118 faculty and 600 students Receive students, faculty, visitors to department maintain Microsoft Outlook calendars for Course Directors input data into various dental programs maintain electronic and paper filing systems.

• Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
• Maintained an organized logging system for tracking test results.
• Acquired insurance authorizations for procedures and tests ordered by the attending physician.
• Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
• Prepared prescription refill requests on behalf of the physician.
• Scheduled patient appointments.
• Completed registration quickly and cordially for all new patients.
• Provided administrative support for three physicians.
• Scheduled radiology exams for patients.
• Resolved and clarified issues with patient medications and collaborated with local pharmacies.
• Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
• Confirmed patient information, collected copays and verified insurance.
• Consistently informed patients of their financial responsibilities prior to services being rendered.
• Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Scheduled radiology exams for patients.

• Billed all lab claims with attached lab slips.
• Consistently informed patients of their financial responsibilities prior to services being rendered.
• Confirmed patient information, collected copays and verified insurance.
• Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
• Recorded and filed patient data and medical records.

• Strictly followed all federal and state guidelines for release of information.
• Wrote clear and detailed clinical phone messages for physicians.
• Directed patient flow during practice hours, minimizing patient wait time.
• Scheduled patient appointments.Completed registration quickly and cordially for all new patients.

• Recorded and filed patient data and medical records.
• Wrote clear and detailed clinical phone messages for physicians.
• Directed patient flow during practice hours, minimizing patient wait time.
• Acquired insurance authorizations for procedures and tests ordered by the attending physician.

• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
• Maintained the front desk and reception area in a neat and organized fashion.
• Planned meetings and prepared conference rooms.
• Dispersed incoming mail to correct recipients throughout the office.
• Made copies, sent faxes and handled all incoming and outgoing correspondence.
• Organized files, developed spreadsheets, faxed reports and scanned documents.
• Managed the day-to-day calendar for the company's senior director.