Receptionist, Administrative Assistant Resume Example

I fulfilled short & long term work assignments as they become available through this staffing agency as I relocated to the Georgia area.

I have completed assignments with this company that have utilized my skills in:

• Administrative Assistant & Clerical
• Special Event Registration
• Retail Inventory
• Bank Auditing
• Law Offices
• Customer Service Representative
• Earned reputation for good attendance and hard work.

In this I supported the President of company and 4 interoffice Departments; and served as the professional first point of contact for guest and clients. My daily responsibilities included:

• Answering the phone in timely manner and directing to correct personnel on multi-line phone system and/or taking messages as needed.
• Performing all clerical duties such as filing BOL'S and invoices, generating emails and memos, copying, scanning, faxing, postal meter, etc.
• High proficiency using Microsoft Outlook, Internet, Word, Google, and email systems daily.
• Made Credit/Collection calls to vendors with payments due over 30 days span; resulting in collection of over $300,00 within 10 months for the Company.
• Handled all incoming emails and solely responsible for 24 hour or less response time to companies with generated quotes; resulting in sales orders for the company.
• Processed all daily customer outgoing invoices.
• Received, sorted and managed incoming mail; and coordinated pick up/delivery of high priority FedEx/UPS packages daily.
• Organized and maintained company files in archival system.
• Supported additional departments with administrative tasks and projects as needed including: setting up inventory teams, data and cost entry, payroll assistance, tracking expense reports, stuffing envelopes, mailing postcards, order/stocking supplies, planning business luncheons, employees birthdays celebrations and any additional tasks as needed.

In this role I generated & contacte d up to 100 leads per day to tour our 24/7 Health Club by making cold calls. Generating referrals through customers, web leads, and on-site marketing events with local businesses to achieve a monthly sales quota.

• Once in the club, I toured & assessed individual needs and helped customers select best membership based on their needs.
• Processed all paperwork, membership cards and payment data entry for automatic monthly billing processing.
• Mentored and trained new team members in Sales Department from 2009-2013 to generate employee retention and support management.
• Daily use of all office equipment such as: multi-line phone, computer, fax, scanner, postal meter, copier, etc.
• After the sale supported & motivated members to achieve their health goal to retain their long-term business.
• As of June 2013- my BOB portfolio contains over 1100 active & retained customers generating a residual of $66,000+ per month in company revenue.
• Received highest sales award within the company 6 times known as: "Century Club".